Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
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Emmanuel Ojiulor

Emmanuel Ojiulor

ICT Personnel
Onitsha,Anambra

Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

ICT Technician

Self Employed
Onitsha, Anambra
03.2016 - Current
  • Managed sales effort and operational planning by updating and tracking customer activity within company CRM system.
  • Assessed customer's needs and coordinated with support groups to service customer.
  • Serviced existing accounts, obtained project orders and established new accounts by planning and organizing daily work schedule.
  • Developed and built customer relationships to surpass sales goals and maintain and expand market penetration.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Recovered critical information from data back ups to restore functionality.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Set up and maintained user accounts and client access.
  • Recommended new and replacement hardware and software purchases.

IC Specialist

Carlcare International Company
Onitsha, Anambra
05.2014 - 10.2017
  • Maintained communication and collaborative relationships with partners and markets.
  • Conducted research into inventory discrepancies.
  • Managed department inventory by maintaining cycle counts.
  • Assessed inventory reports and order patterns to identify items.
  • Reported problems and concerns to management.

Education

Bsc - Banking And Financial

Abia State University Uturu
Abia State,Nigeria
06.2009 - 10.2013

Diploma - Software Maintenance And Management

NIIT
Onitsha,Anambra State
10.2007 - 03.2009

Skills

Virus and malware prevention

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Accomplishments

  • Achieved Result by introducing Software for Type tasks.
  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Achieved Result by completing Task with accuracy and efficiency.

Software

Good with android and ios software and technical support

Interests

Love solving difficult task

Love competition

Timeline

ICT Technician

Self Employed
03.2016 - Current

IC Specialist

Carlcare International Company
05.2014 - 10.2017

Bsc - Banking And Financial

Abia State University Uturu
06.2009 - 10.2013

Diploma - Software Maintenance And Management

NIIT
10.2007 - 03.2009
Emmanuel OjiulorICT Personnel