Network specialist with proven expertise in routing protocols, wireless networking, and Cisco technology. Strong troubleshooting skills complemented by proficiency in systems installation and configuration. Experienced in network maintenance, performance monitoring, and LAN/WAN configuration. Focused on optimizing network performance through effective diagnosis and technical support.
Designed, configured, and deployed LAN, WAN, WLAN, and SD-WAN solutions.
Implemented data communication protocols such as TCP/IP, MPLS, BGP, OSPF, EIGRP, and VPN technologies.
Optimized network performance through traffic analysis, QoS, and capacity planning.
Implemented network segmentation, access control lists (ACLs), and encryption to enhance security.
Diagnosed and resolve network connectivity issues, packet loss, and latency problems.
Provided technical support and guidance to internal teams and customers.
Utilized network monitoring tools (Wireshark, Observium, Cacti, Nagios, NCE, SITE MANAGER) for proactive troubleshooting.
Maintain detailed documentation of configurations, network diagrams, and incident reports.
• Worked with the communications team to ensure newsletters are visually appealing and effectively convey key.