Summary
Overview
Work history
Education
Skills
Timeline
Generic

Emmanuel Odogbo

Ibeju-Lekki,Nigeria

Summary

Network specialist with proven expertise in routing protocols, wireless networking, and Cisco technology. Strong troubleshooting skills complemented by proficiency in systems installation and configuration. Experienced in network maintenance, performance monitoring, and LAN/WAN configuration. Focused on optimizing network performance through effective diagnosis and technical support.

Overview

9
9
years of professional experience
31
31
years of post-secondary education

Work history

Noc Support Engineer

Equinix
Lagos, Nigeria
05.2023 - Current
  • Monitored the performance and availability of submarine cables, fiber optic networks, and related networking devices using advanced network management tools.
    • Identified, diagnose, and troubleshoot network issues, ensuring prompt resolution to minimize downtime and maintain service quality.
    • Collaborated with cross-functional teams to coordinate maintenance activities, upgrades, and emergency response efforts.
    • Analyzed network performance metrics and generate reports to identify trends, potential issues, and opportunities for improvement.
    • Maintained accurate documentation of network configurations, incidents, and resolutions in accordance with company policies and procedures.
    • Responded to customer inquiries and provide technical support related to network connectivity and performance issues.
    • Participated in on-call rotations and be available for after-hours support as needed.
  • Troubleshot various hardware and software problems, ensured minimal disruption in daily operations.
  • Participated in ongoing learning opportunities; kept abreast of latest developments in field.
  • Created detailed reports, optimized understanding of network issues and resolutions.

Data Network Engineer

Swift Networks Limited
Lagos, Nigeria
05.2022 - 05.2023

Designed, configured, and deployed LAN, WAN, WLAN, and SD-WAN solutions.
Implemented data communication protocols such as TCP/IP, MPLS, BGP, OSPF, EIGRP, and VPN technologies.
Optimized network performance through traffic analysis, QoS, and capacity planning.
Implemented network segmentation, access control lists (ACLs), and encryption to enhance security.
Diagnosed and resolve network connectivity issues, packet loss, and latency problems.
Provided technical support and guidance to internal teams and customers.
Utilized network monitoring tools (Wireshark, Observium, Cacti, Nagios, NCE, SITE MANAGER) for proactive troubleshooting.
Maintain detailed documentation of configurations, network diagrams, and incident reports.

NOC engineer

Swift Networks Limited
Lagos, Nigeira
09.2017 - 05.2022
  • Monitored network performance to identify and resolve connectivity issues promptly.
  • Configured and maintained various network devices to ensure optimal functionality.
  • Collaborated with cross-functional teams to implement system upgrades and enhancements.
  • Documented network configurations and changes to facilitate troubleshooting processes.
  • Responded to incidents and service requests, providing timely resolution to minimise downtime.
  • Conducted routine maintenance checks to ensure network security and reliability.
  • Trained new team members on best practices and procedures for network management.
  • Updated system configurations as per business requirements, ensured optimal performance.
  • Identified potential risks with proactive system monitoring.
  • Solved complex networking issues contributing to improved client satisfaction rates.
  • Configured routers and switches to enhance network functionality.
  • Managed complex network systems to optimise productivity.
  • Provided end-user support to minimise downtime.
  • Analyzed system logs periodically, detected potential faults before occurrence.
  • Maintained technical documentation to facilitate process and procedure monitoring.
  • Responded to and resolved tickets quickly to limit systems, network and operational downtime.

Research assistant

Lagos Business School
Lagos, Nigeria
06.2016 - 07.2017
  • Assisted in designing and implementing research protocols to enhance data collection processes.
  • Collaborated with multidisciplinary teams to analyze data and draw meaningful conclusions.
  • Facilitated communication between researchers and external stakeholders to ensure project alignment.
  • Developed and maintained comprehensive databases to track research progress and outcomes.
  • Improved research efficiency by meticulously organizing data and files.
  • Assisted in grant applications, secured funding for critical projects.
  • Designed and produced newsletters that highlight the organization’s projects, successes, and funding needs.

• Worked with the communications team to ensure newsletters are visually appealing and effectively convey key.

  • Participated in team meetings to discuss grant strategies and share research findings.
  • Collaborated with faculty and project leads to understand their research initiatives and funding needs.
  • Drafted, edited, and submitted grant proposals that align with faculty projects and organizational goals.
  • Ensured all proposals adhere to funder guidelines and are submitted by deadlines.



Education

Bachelor of Science - Computer Science

Oduduwa University Ipetumodu
Nigeria
11.2012 - 11.2015

Bachelor of Science - Computer Science

Universal College of Technology (The Polytechnic Ile-Ife)
Osun state, Nigeria
11.2006 - 09.2008

GCSEs - General Subjects

Ireti Grammar School
Lagos State, Nigeria
01.1998 - 06.2024

Skills

  • Routing protocols knowledge
  • Wireless networking proficiency
  • Cisco technology proficiency
  • Troubleshooting expertise
  • Systems installation and configuration
  • Network maintenance
  • Network troubleshooting
  • Technical support
  • Network performance monitoring
  • LAN/WAN configuration
  • Network diagnosis
  • Routing Protocols
  • Switching protocols
  • Cisco wireless routers and switches

Timeline

Noc Support Engineer

Equinix
05.2023 - Current

Data Network Engineer

Swift Networks Limited
05.2022 - 05.2023

NOC engineer

Swift Networks Limited
09.2017 - 05.2022

Research assistant

Lagos Business School
06.2016 - 07.2017

Bachelor of Science - Computer Science

Oduduwa University Ipetumodu
11.2012 - 11.2015

Bachelor of Science - Computer Science

Universal College of Technology (The Polytechnic Ile-Ife)
11.2006 - 09.2008

GCSEs - General Subjects

Ireti Grammar School
01.1998 - 06.2024
Emmanuel Odogbo