Emmanuel Nnaemeka
Ikotun ,Lagos
Summary
Accomplished professional with expertise in risk management, data analytics, and high-value project management. Demonstrates a strong ability to integrate technology and develop IT strategies, ensuring seamless operations management. Proficient in data collection and analysis, with a keen understanding of quality control standards. Committed to leveraging skills for strategic growth and operational excellence.
in project management and team leadership. Committed to delivering transformative results and fostering culture of innovation.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Director
E & N Global Nig LTD
, Lagos
2026.01 - Current
- Introduced new marketing campaigns, boosted brand image.
- Oversaw financial planning, ensured fiscal stability of the organisation.
- Enhanced productivity through innovative management techniques.
- Directed team to deliver high-quality customer service.
- Drove process improvements, optimised workflow efficiency.
- Coordinated large scale projects with successful outcomes.
- Identified and capitalised on growth opportunities in the market.
- Optimised resource allocation to maximise productivity.
- Conducted strategic planning sessions to drive corporate objectives.
- Led team to streamline operations by implementing new strategies.
- Designed business strategies to obtain short and long-term goals for company.
General manager
B.N Merit Global Resources
Ikeja, Lagos
2022.11 - 2024.12
- Fostered a high-performance culture, resulting in increased productivity.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Managed key stakeholder relationships for smoother project completion.
- Established a positive work environment which promoted staff morale and productivity.
Customer service manager
Stanbic IBTC
Port Harcourt, Rivers State
2017.01 - 2022.02
- Improved operational efficiency by identifying areas of improvement.
- Managed challenging situations to ensure customer satisfaction.
- Oversaw daily operations, ensuring optimal performance.
- Implemented training programmes, enhancing team capabilities.
Customer service representative
Vhelbherg Imperial Hotel
Port Harcourt, Rivers State
2014.10 - 2016.11
- Collaborated with sales team to maximise product visibility and sales.
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Participated in team meetings sharing best practices for improving service delivery.
- Improved customer satisfaction by effectively handling complaints and inquiries.
Education
A-Levels - sciences
Havilah High School
Lagos 2004.09 - 2009.06
Bachelor of Science - Mathematics
University of Nigeria, Nsukka
Enugu, Enugu State 2009.10 - 2013.06
CIMA SAFETY COMPANY
Skills
- Risk management proficiency
- Data analytics and interpretation
- High-value project management
- Operations management
- Technology integration
- Data collection and analysis
- IT strategy development
- Quality control standards understanding
Languages
English
Fluent
Affiliations
- Travelling
- Adventures
Accomplishments
Certificate of Honour for an outstanding leadership by the Anambra state student Association UNN Chapter July 2013.
Certificate of Appreciation for an Excellent service and leadership by the Nigeria Christian Corers Fellowship october 2015.
Certification
Capacity Development and skills Enhancement Initiative.
Occupational Safety and Health Specialist by CIMA SAFETY COMPANY and the following courses were completed.
Electrical Safety Basics
Personal Protective Equipment PPE
Fall Protection Program
Energy Control Program-Lockout/Tagout
Hazard Communication Program
Introduction to Safety Management
Emergency Action Plans
Timeline
Director
E & N Global Nig LTD
2026.01 - Current
General manager
B.N Merit Global Resources
2022.11 - 2024.12
Customer service manager
Stanbic IBTC
2017.01 - 2022.02
Customer service representative
Vhelbherg Imperial Hotel
2014.10 - 2016.11
Bachelor of Science - Mathematics
University of Nigeria, Nsukka
2009.10 - 2013.06
A-Levels - sciences
Havilah High School
2004.09 - 2009.06
CIMA SAFETY COMPANY