EMMANUEL MERCY EHI
Victoria Island
Summary
Result-driven individual with office and
administrative support, research, sales,
problem solving and customer service
proficiencies. I possess strong accuracy
and analytical skills, with the ability to
analyze and manage complex situations
and make well thought out decisions.
Excellent at cultivating strong working
relationships with cohorts, clients,
stakeholders and all levels within an
organization. I am efficient, competent
and have a strong work ethic. Above all I
work with honesty and integrity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Peter & Co Properties Abuja
01.2021
- Assisted with general administrative duties and developed a basic understanding of the essentials of public relations and media management.
Data Analyst/Quality Control Officer
Sidom Pharmaceuticals/Student Industrial Work Experience Scheme
01.2020
- Monitored the quality aspects of incoming raw materials to the Organisation and the products that are ready to be shipped
- Ensured that Manufactured products meet the specified quality standards set by the organisation before being sent to customers.
Receptionist Administrator
Hudbydera
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Monitored front areas so that questions could be promptly addressed.
National Broadcasting Commission (NYSC)
01.2022 - 01.2023
- Monitored and evaluated industry media coverage through monitoring reports from Zonal and State offices
- Handled compliments from stations regarding breaches
- Weekly computation and analysis of monitoring reports
- Filing and organizing official documents
- Dispatch of internal and external memos.
Education
Bachelor Of Applied Science - Biochemistry
Godfrey Okoye University
Ugwuomu-nike (Enugu State, Nigeria)08.2022
Skills
- Customer/Client relations
- Mail distribution
- Basic Math
- Customer Service
- Data inputting
- Needs Assessment
- Documentation
- Word Processing
- Customer Complaint Resolution
- Database Administration
- Telephone skills
- Documentation And Reporting
- Business Administration
Certification
Entrepreneurship
Reasch ethics
Timeline
Receptionist Administrator
Hudbydera
11.2023 - Current
National Broadcasting Commission (NYSC)
01.2022 - 01.2023
Receptionist
Peter & Co Properties Abuja
01.2021
Data Analyst/Quality Control Officer
Sidom Pharmaceuticals/Student Industrial Work Experience Scheme
01.2020
Bachelor Of Applied Science - Biochemistry
Godfrey Okoye University
Entrepreneurship
Reasch ethics
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