Hi, I’m
EMMANUEL IGBAKUA
COMPUTER ENGINEER
Abuja, FCT
Summary
Dynamic Assistant Manager at Binary Network with a proven track record in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and mentoring, while driving profitability by controlling costs. Skilled in strategic planning and financial management, fostering a culture of growth and collaboration among team members.
Overview
3
years of professional experience
Work History
Mr. Gabriel Saka
I Work as an Assist Manager in Binary Network
01.2022 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Nyam Terseer
Salesperson
02.2024 - 02.2025
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Dorben Poloytechnic AbujaAbuja, FCT, Nigeria
High School Diploma
05.2001
University Overview
- IGBAKUA EMMANUEL , DORBEN POLOYTECHNIC, 2025.
- IGBAKUA EMMANUEL , FIDEL POLOYTECHNIC,2020
Skills
Team leadership
Solving Problems
There was this time goods were being sold out, and a customer brought them back because they had some damages. I used my skills to solve the problem without the customer returning the goods and without the company paying for damages.
Timeline
Salesperson
Nyam Terseer
02.2024 - 02.2025
I Work as an Assist Manager in Binary Network
Mr. Gabriel Saka
01.2022 - Current
Dorben Poloytechnic Abuja
High School Diploma
05.2001
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