EMMANUEL CHUKWUEMEKA OKOYE
Port-Harcourt,Port-Harcourt
Summary
Experienced operations manager with 9+ years driving business performance through effective leadership, process optimization, and HSE compliance. Achieved 15% revenue growth and 25% efficiency improvement while managing teams of 20+ employees. HSE-certified (Levels 1–3), certified in Fire Safety & Risk Assessment (Department of Petroleum Resources), Basic First Aid/CPR, and Survival at Sea with PFD & PPE. Holds an MSc with First Class Honours and strong expertise in risk management, procurement, stakeholder relations, and administrative coordination. Proficient in Microsoft Office Suite and business management systems.
Experienced in overseeing supermarket operations with a focus on strategic planning, team management, and financial oversight. Successfully developed and executed business plans that resulted in increased annual revenue through targeted promotions and cost-saving initiatives. Demonstrated ability to streamline inventory and procurement systems, leading to reduced stock discrepancies and operational costs. Established safety protocols and conducted risk assessments to ensure compliance with health, safety, and environmental regulations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Goodness Supermarket
01.2021 - Current
- Led all aspects of supermarket operations including strategic planning, team management, financial oversight, and HSE compliance.
- Developed and executed business plans, increasing annual revenue by 15% through targeted promotions and cost-saving initiatives.
- Supervised 20+ staff, fostering a collaborative culture and implementing training programs that improved productivity by 25%.
- Streamlined inventory and procurement systems, reducing stock discrepancies by 15% and cutting operational costs by 10%.
- Established workplace safety protocols and conducted risk assessments to ensure HSE compliance.
- Launched loyalty program that boosted repeat customer traffic by 20%.
- Managed vendor relationships, negotiated favorable contracts, and ensured timely delivery of goods.
Assistant Manager
Goodness Supermarket
01.2016 - 01.2020
- Supported daily operations, staff scheduling, and sales analysis.
- Assisted in vendor management and procurement activities.
- Conducted staff training on safety procedures and customer service.
Teacher (NYSC)
National Youth Service Corps
01.2015 - 01.2016
- Mentored students, assisted with curriculum delivery, and organized extracurricular activities.
Education
M.Sc. - Food Microbiology
University of Port-Harcourt
NigeriaB.Sc. - Microbiology
Chukwuemeka Odumegwu Ojukwu University
NigeriaWest African Senior School Certificate -
St. Christopher's Junior Seminary
Onitsha, NigeriaSkills
- Incident investigation
- Safety audits
- Regulatory compliance
- Hazard identification
- Microsoft Office Suite
- Ezisolution Retailman POS
- Sage 50 Peachtree
- SPSS
- Strategic planning
- Budget management
- Procurement
- Vendor management
- Inventory control
- Team supervision
- Performance management
- Training & development
- Conflict resolution
- Report writing
- Stakeholder liaison
- Presentation skills
- Cross-functional collaboration
- Statistical interpretation
- Research methodologies
- Problem-solving
- Team management
- Financial oversight
- HSE compliance
Affiliations
- Member, American Society for Microbiology
- Member, Association of Chartered Institute of Customer Relationship Management
Certification
- HSE Levels 1, 2 & 3 Certified (UK Standards)
- Fire Safety & Risk Assessment (Department of Petroleum Resources Certified)
- Basic First Aid / CPR
- Survival at Sea Swimming with PFD & PPE
References
Available upon request
Publications
Occurrence of Virulent and Antibiotic Resistant Staphylococcus aureus in Selected Ready-To-Eat Foods in Obio/Akpor, Rivers State, Nigeria, Okoye, E. C., Eruteya, O. C., European Journal of Nutrition & Food Safety, 15, 11, 48–62, 2023
Languages
English
Beginner
A1
Spanish
Beginner
A1
Timeline
General Manager
Goodness Supermarket
01.2021 - Current
Assistant Manager
Goodness Supermarket
01.2016 - 01.2020
Teacher (NYSC)
National Youth Service Corps
01.2015 - 01.2016
M.Sc. - Food Microbiology
University of Port-Harcourt
B.Sc. - Microbiology
Chukwuemeka Odumegwu Ojukwu University
West African Senior School Certificate -
St. Christopher's Junior Seminary