Emmanuel Akhilomen
Owerri,Nigeria
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
Head, Commercial Banking
United Bank For Africa
Onitsha , Nigeria
03.2022 - Current
- Assessed and tracked team and personal KPIs and strived to meet set targets.
- Improved efficiency of cash collection activities and reduced bad debt exposure.
- Educated clients on loan products available to facilitate decision-making, describing complex terms in easy-to-understand language.
- Controlled credit risk by analyzing portfolio and identifying potential issues impacting client security.
- Documented client applications for personal, business and mortgage loans.
- Completed documentation for lines of credit and loans on behalf of customers.
- Analyzed financial statements to identify client viability and risk.
- Did 700% Budget achievement in one financial year
Operation Manager
Kilos Engineering And Management Ltd
Owerri, Nigeria
03.2018 - Current
- Oversaw equipment availability and maintenance to guarantee optimal operations.
- Reviewed safety programme, reducing workplace accidents by 80%.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Organised financial and operational data to help with yearly budgeting and planning.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Created digital file classification system for company-wide use.
- Supervised 21 subcontractors to ensure operational standards, contributing to 70% productivity increase in 5.
- Streamlined processes to improve and optimise office operations.
- Drafted procedural statements and guidelines for company-wide use.
- Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Relationship Manager
First Bank Of Nigeria Ltd
Owerri, Nigeria
03.2010 - 08.2021
- Kept clear, detailed customer records to maximise future sales opportunities.
- Managed 70 Commercial customers
- Educated customers about remote banking tools to improve customer service and reduce burden on in-person team.
- Followed up with customers to build long-lasting relationships and boost business opportunities.
- Managed cash deposits and withdrawals, conducting daily cash counts.
- Maintained compliance with internal controls and UK banking regulations.
- Processed numerous payments with exceptional accuracy, resulting in satisfied customers and accurate finances.
- Accepted payments on bank loans and updated accounts with changing balances.
- Observed correct procedures regarding financial and customer information to prevent breaches and data misuse.
- Processed cash deposits and withdrawals for customers.
Timeline
Head, Commercial Banking
United Bank For Africa
03.2022 - Current
Operation Manager
Kilos Engineering And Management Ltd
03.2018 - Current
MSc. Engineering Management
Enugu State University of Science And Technology
11.2014 - 12.2016
Relationship Manager
First Bank Of Nigeria Ltd
03.2010 - 08.2021
B. Eng Agricultural Engineering
Federal University of Technology Owerri
10.1999 - 10.2004
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skills
Multitasking
Relationship Building
Analytical Thinking
Teamwork and Collaboration
Time Management
Education
MSc. Engineering Management
Enugu State University of Science And Technology
Enugu, Nigeria 11.2014 - 12.2016
B. Eng Agricultural Engineering
Federal University of Technology Owerri
Imo State, Nigeria 10.1999 - 10.2004