Summary
Overview
Work History
Education
Skills
Certification
Other activities
References
Other information
Lga
Languages
Timeline
Generic

EMMANUEL ADOLPHUS

Minna,Minna, Niger State, Nigeria

Summary

Versatile and result-oriented Sales Executive with over 7 years of progressive experience in the FMCG and commodity trading industries. Proven track record of driving revenue growth, expanding territories, and advancing from entry-level to supervisory roles. Highly skilled in field sales execution, key account management, route-to-market optimization, and team collaboration. Adept at interpreting market trends, resolving client concerns, and delivering strategic sales solutions that foster long-term business success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Executive

Golden Dream Commodity FZE
Minna , Nigeria
11.2024 - Current
  • Manage and grow key accounts and distribution channels for agro-commodities across assigned territories.
  • Develop and execute sales plans aligned with company goals, resulting in consistent quarterly growth.
  • Maintain strong customer relationships and ensure timely delivery and after-sales service.
  • Collaborate with logistics and warehouse teams to ensure smooth delivery and stock availability.
  • Contributed to a 30% increase in customer base by identifying and converting new business leads.
  • Provide weekly market feedback and competitor analysis for strategic decision-making.
  • Utilized CRM software to track leads, sales activities, and customer interactions.
  • Trained junior sales staff on techniques for improving customer service experience.

Sales Executive

Fareast Mercantile Co. Ltd.
Minna, Nigeria
12.2020 - 11.2024
  • Began as Van Sales Representative, responsible for product delivery, shelf stocking, and outlet engagement.
  • Promoted to Market Field Sales Executive, managing retail outlet activation and route coverage.
  • Progressed to Wholesale Sales Executive, handling major distributors, stockists, and market aggregation.
  • Served as Interim Sales Supervisor, leading a team of 10+ reps, coordinating route plans, and driving team KPIs.
  • Achieved a 35% increase in sales through cross-selling strategies and strong market execution.
  • Strengthened client relationships and expanded territory coverage through consistent field visits and engagement.
  • Collected and reported field data to guide regional product placement and marketing initiatives.
  • Facilitated training sessions for new sales staff on company products and services.
  • Utilized CRM software to track leads, sales activities, and customer interactions.

Customer Service Representative

ISON Xperience (Airtel Project)
Ibadan, NG
09.2019 - 10.2020
  • Responded to inquiries and resolved complaints with professionalism, raising customer satisfaction by 20%.
  • Managed high-volume customer calls and maintained compliance with SLA and quality metrics.
  • Improved customer retention by offering proactive solutions and service upgrades.

HR Assistant (Intern)

Dana Pharmaceuticals
Minna, Nigeria
04.2012 - 01.2014
  • Assisted with recruitment, onboarding, and staff record management.
  • Supported internal training sessions and employee documentation.
  • Played a part in reducing staff turnover through improved communication and engagement.

Education

B.A. - Business Administration

Ibrahim Badamasi Babangida University
Lapai
07-2018

Senior Secondary Certificate Examination -

Royal International School
Zungeru, Niger State
09-2010

First School Leaving Certificate -

Police Children School
Minna
04-2004

Skills

  • Territory & Route-to-Market Sales Execution
  • Key Account & Distribution Management
  • Customer Relationship & Retention
  • Sales Performance & Revenue Growth
  • Trade Marketing & Product Visibility
  • Team Collaboration & Interim Leadership
  • Complaint Handling & Service Recovery
  • Market Intelligence & Competitive Analysis
  • Data Reporting & Field Feedback
  • Communication & Problem Solving
  • Effective Communication & Conflict Resolution
  • Team leadership
  • Conflict resolution
  • Executive presentations
  • Staff management

Certification

Customer Service Excellence Certificate, ISON Enterprise

Other activities

Sport

Political analysis

Market analysis

Business trend

Foreign exchange markets

References

Available upon request.

Other information

  • Date of Birth: 02/15/92
  • Gender: Male
  • Nationality: Nigerian
  • Place of Birth: Minna, Niger State

Lga

Dunukofia

Languages

English
Advanced
C1
Hausa
Advanced
C1
Igbo
Advanced
C1

Timeline

Sales Executive

Golden Dream Commodity FZE
11.2024 - Current

Sales Executive

Fareast Mercantile Co. Ltd.
12.2020 - 11.2024

Customer Service Representative

ISON Xperience (Airtel Project)
09.2019 - 10.2020

HR Assistant (Intern)

Dana Pharmaceuticals
04.2012 - 01.2014

B.A. - Business Administration

Ibrahim Badamasi Babangida University

Senior Secondary Certificate Examination -

Royal International School

First School Leaving Certificate -

Police Children School

Similar Profiles

CREATE PROFILE
EMMANUEL ADOLPHUS