IYANUOLUWA ALUKO
Lagos,ENG
Summary
Dynamic Virtual Assistant with proven expertise at AWA Realties in optimizing executive calendar management and enhancing project delivery. Skilled in task tracking and communication, I achieved a 20% improvement in project punctuality while fostering client relationships through exceptional customer service. Committed to driving efficiency and productivity in fast-paced environments.
Overview
4
4
years of professional experience
Work History
EXECUTIVE VIRTUAL ASSISTANT
Bygge Business
United States
10.2024 - Current
- Designed and implemented an optimized calendar management system, reducing scheduling conflicts by 30%, and improving overall coordination.
- Supported enhanced team communication and project-tracking processes, leading to measurable improvements in workflow efficiency and productivity.
- Introduced effective task prioritization methods, enabling the team to consistently meet tight deadlines without compromising quality.
- Coordinated cross-functional meetings and follow-ups, ensuring alignment across departments, and accelerating decision-making processes.
- Developed internal documentation templates and workflows, reducing administrative turnaround time, and standardizing key operational processes.
Administrative Assistant | Customer Support
PEARL OPTIMAL GADGETS
08.2021 - Current
- Streamlined administrative workflows, cutting time spent on routine tasks by 30%, and significantly improving overall office productivity.
- Managed executive and team schedules, decreasing missed appointments by 25%, and enhancing time management practices by 20%.
- Handled over 200 emails daily, consistently maintaining a 2-hour response window, and achieving a 95% client satisfaction rating.
- Maintained up-to-date and accurate databases for clients, vendors, and financial records, improving data accuracy by 40%, and retrieval efficiency by 35%.
- Coordinated and monitored project timelines, achieving a 98% on-time completion rate, and boosting overall team efficiency by 20%.
- Responded promptly to customer inquiries and orders, ensuring consistent service quality, and fostering positive client relationships.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Virtual Assistant
AWA Realties
04.2023 - 04.2024
- Optimized executive calendar management, minimizing scheduling conflicts by 25% through strategic planning and effective use of scheduling tools such as Calendly.
- Directed cross-functional project coordination, managing timelines and deliverables across five key initiatives, which led to a 20% improvement in project delivery punctuality.
- Oversaw social media operations, posting user-generated content across four platforms and boosting follower growth by 30% and engagement by 20% within a year through thoughtful scheduling and active community interaction.
- Delivered high-level administrative support to senior leadership, managing 100+ daily communications and accelerating response rates by 40% through streamlined email and task organization.
- Enhanced internal communication and workflow efficiency by implementing a centralized task-tracking system, reducing team miscommunications and follow-up time by 35%.
Education
Bachelor's of Science (B.Sc) - Political Science
University of Ilorin
Ilorin01.2022
Skills
- Organizational Skills
- Calendly management
- Email Management
- Time Management
- Attention to Detail
- Communication Skills
- Problem-Solving
- Customer Service
- Adaptability
- Calendar management
- Task tracking
- Project coordination
Timeline
EXECUTIVE VIRTUAL ASSISTANT
Bygge Business
10.2024 - Current
Virtual Assistant
AWA Realties
04.2023 - 04.2024
Administrative Assistant | Customer Support
PEARL OPTIMAL GADGETS
08.2021 - Current
Bachelor's of Science (B.Sc) - Political Science
University of Ilorin
Personal Information
- Date of Birth: 12/05/00
- Nationality: Nigerian
References
References available upon request.
Certifications And Courses
- ALX AFRICA, Virtual Assistant Skill, 2024
- MALHUB, Product Management Skill, 2023
- ALISON, Effective Business Communication Skills, 2023
References
References available upon request.
Similar Profiles
SHELBY EDLINGSHELBY EDLING
Passenger Service Driver at Business to Business Partnership With UberPassenger Service Driver at Business to Business Partnership With Uber
Mostafa AbouelwafaMostafa Abouelwafa
Government Relations Supervisor at Holiday Inn & Suites Business Bay – Dubai (Pre-Opening) & Staybridge Suites Business Bay – Dubai (Pre-Opening)Government Relations Supervisor at Holiday Inn & Suites Business Bay – Dubai (Pre-Opening) & Staybridge Suites Business Bay – Dubai (Pre-Opening)
TAFARI THWAITESTAFARI THWAITES
Future Business Leaders of America at Took Part in Workshops and Competitions About Business, Leadership, and Finance. Learned Skills Like Public Speaking, Networking, and Create Business.Future Business Leaders of America at Took Part in Workshops and Competitions About Business, Leadership, and Finance. Learned Skills Like Public Speaking, Networking, and Create Business.
Abiodun OsasonaAbiodun Osasona
Manager, Purchase to Payment at TOTALENERGIES E&P NIGERIA LIMITEDManager, Purchase to Payment at TOTALENERGIES E&P NIGERIA LIMITED
Nancy Onyinyechi OkonkwoNancy Onyinyechi Okonkwo
Executive Assistant to Operations & Media Directors at Method1 LLCExecutive Assistant to Operations & Media Directors at Method1 LLC