Summary
Overview
Work History
Education
Skills
Certification
Research
Awards
Timeline
Generic

CHIMAOBI ONWUZURUOHA

Frederick,Maryland

Summary

An accomplished Clinical Analyst with extensive experience in healthcare data management, medical record keeping, and billing. He possesses a profound ability to manage complex datasets and conduct detailed analyses to drive healthcare efficiency and patient outcomes. Highly proficient in the use of industry-standard clinical software systems such as Epic and Oasis. With a robust background in medical examination, diagnostics, and operational management, he brings strong analytical, communication, and team leadership skills. Adept at problem-solving and maintaining meticulous attention to detail, he is eager to leverage his expertise in a dynamic new role that prioritizes procedural accuracy and quality excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

PROJECT MANAGER ASSOCIATE

  • Monitored performance of project team members to provide performance feedback
  • Developed project calendars and budgets to gauge progress and overall team success
  • Planned Project for community clinic setup, including budgeting and resource allocation
  • Disseminated information and addressed obstacles to ensure smooth project execution
  • Conducted impact evaluation through surveys and interviews to inform strategy and identify areas for improvement.

MEDICAL VOLUNTEER

Millennium Development Goal (MDGs)
  • Monitored health status of community to identify potential problems
  • Collected and analyzed data on health indicators to educate and empower people about health issues
  • Collaborated with healthcare providers to develop and implement health education and outreach initiatives
  • Helped ensure that community members had knowledge, skills, and resources to maintain good health which increased the knowledge by 95%
  • Community based experience and service programme (COBES) Veterinary Services, Aba Abia State, Nigeria Igbere Health Centre, Abia State, Nigeria

EPIC AMBULATORY/CADENCE GO-LIVE SUPPORT

Sabya General Hospital
12.2023 - 02.2024
  • Provided Elbow support to front desk, physician and Nurses and Ensured that the EMR was functioning properly
  • Troubleshoot end-user issues during go-live while escalating high priority issues to the command center
  • Maintains a working knowledge of key indicators, standards, and processes related to EMR systems
  • Provide technical and clinical training, education and ongoing clinical support to train physicians
  • Research, analyze, facilitate, and implement business and system workflows in order to expedite process improvement and coordinate business practices
  • Maintained records of data communication transactions, problems and remedial actions and installation activities
  • Provided technical and clinical support to healthcare organizations during the implementation and deployment of electronic medical record (EMR) systems and workflows
  • Worked closely with clinicians, IT staff, and other medical practitioners to ensure a smooth go-live of the Epic EMR
  • Utilized expertise in data abstraction, TDR, and soft go-live to ensure successful transitions to Epic
  • Proficient in using various ticketing systems, including Service Now, Change Gear, and Cherwell, to track and resolve issues
  • Identify best practices and implement opportunities for standardization
  • Experienced in setting up and troubleshooting the Dragon application, helping users to effectively utilize this tool
  • Maintained and updated the ticketing system, including adding new users and customizing workflow processes
  • Troubleshoot and resolve system issues by effectively communicating with project and team leads, command center and supporting staff
  • Work closely with other analysts, Epic third- party vendors, and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs
  • Utilize standardized department tools/software systems to plan task/projects and monitor progress toward milestones and deadlines, reassigning resources when necessary to meet organizational objectives
  • Maintains up-to-date expertise on the operation and application of various applications
  • Create and track tickets with vendors
  • Ensures support tickets are being worked in a timely manner in accordance with our service level agreements (SLA)
  • Technical IT support with Homecare Home base application
  • Assisted with troubleshooting and resolving issues with devices such as iPads, phones, and computers through Mobi Soti and Kaseya applications.

EPIC APPLICATION ANALYST

10.2020 - 02.2024

MEDICAL DOCTOR

Sabya general hospital
10.2020 - 02.2024
  • I worked as a Resident doctor in the department of Pediatrics, Neonatal Intensive Care Unit, labor ward and delivery unit
  • Assessed the newborn
  • Surgical experience in assist delivery Upheld strict facility and HIPAA regulations governing patient information and interactions
  • Pediatric outpatients clinic : I attended to outpatients cases, examined patients, documented their cases, requested investigations if need be, prescribed medications, scheduled patients for follow ups or a referral to see specialist
  • Pediatric emergency: I spent most of the time at pediatric emergency where I attended to pediatric emergency cases (through making of appropriate diagnoses, initiated treatments, carried out investigations, stabilized patients, while I admitted unstable patients, and kept and maintained patients histories through documentations)
  • I was also involved in accompanying patients that needed to be referred/ transferred to a high center through Ambulance services.

FEDERAL MEDICAL CENTER

08.2020 - 10.2020

Foreign Medical officer/ Resident doctor in family medicine

Federal Medical Centre
06.2014 - 10.2020
  • Managed ongoing care of patients with chronic issues of varying severity and treatment requirements
  • Oversaw team of healthcare staff to keep operations in compliance with regulatory and care standards
  • Evaluated patient history and conducted physical examinations to determine diagnosis and treatment plan
  • Analyzed records, exam data, lab work and reviewed lab test results for patient diagnosis and care
  • Upheld strict facility and HIPAA regulations governing patient information and interactions
  • Attending and supporting medical congresses, followships, seminars.

OASIS AMBULATORY GO-LIVE SUPPORT

Nisa Premier Hospital
03.2020 - 04.2020
  • Provided Oasis – elbow support to Physicians, Nurses and PCAs
  • Troubleshoot and resolved system issues by effectively communicating with project leads, command center and supporting staff
  • Trained thoroughly on Oasis application for inpatient system
  • Developed and maintained lesson plans, teaching materials (i.e., Quick Start Guides, Tips and Tricks Sheets, Workflow Guides and Tutorial Videos)
  • Ensure successful implementation of all equipment and software upgrades at clinical sites for all relevant devices.

OASIS AMBULATORY GO-LIVE SUPPORT

University of Abuja Teaching Hospital
01.2020 - 02.2020
  • Provided Elbow support to front desk, physician and Nurses and Ensured that the EMR was functioning properly
  • Troubleshoot end-user issues during go-live while escalating high priority issues to the command center
  • Provides third tier support for various applications/modules when an issue is escalated to the help desk
  • Developed training materials and procedures and trained users in proper use of hardware and software
  • Maintained records of data communication transactions, problems and remedial actions and installation activities
  • Provided technical and clinical support to healthcare organizations during the implementation and deployment of electronic medical record (EMR) systems and workflows.

General practitioner

Federal Medical Center
06.2013 - 05.2014
  • Met with patients to discuss needs, conduct tests and evaluate clinical presentations
  • Prescribed, administered and dispensed medication in accordance with state and federal statutes
  • Conduct eye exams to rule out ophthalmology diseases
  • Acquired skills in rural medicine and Monitored patients with acute conditions for changes, improvements and need for intervention
  • Educated patients on condition diagnosis, prevention, and expected outcomes and Health sensitization on prenatal care Documented patient visits by recording medical history, exam notes, diagnoses, and treatment plans.

MEDICAL INTERN

University of Abuja Teaching hospital
03.2012 - 04.2013
  • Pulled charts for upcoming appointments and filed charts after treatment
  • Examined patients under observation to learn body systems and clinical presentations
  • Worked with clinical staff to train in basic patient care and develop foundational clinical judgment under direct supervision
  • Interned in multiple departments to explore different areas of hospital and career options
  • Developed and maintained good rapport and cooperative working relationships with providers and staff.

Education

Bachelor of Medicine Bachelor of Surgery (MBBS) -

Abia State University
11.2011

Skills

  • Attention to detail
  • Clinical Initiative
  • Team Management
  • Customer Service
  • Adaptability
  • Epic Clinical Software Experience
  • Analytical Thinking
  • Epic Clinical Experience
  • Interpersonal Skills
  • Oasis Clinical Software Experience
  • Problem Solving
  • Oasis Clinical Experience
  • Flexibility
  • Medical Documentation
  • Written and Verbal Communication
  • Clinical Service Desk Analyst
  • Teamwork and Collaboration
  • Electronic Data Entry
  • Microsoft Offices
  • Computer Skills

Certification

  • Medicbird Tele-response Command center as a Volunteer in Covid-19 Tele-response Team, 2020
  • Consortium for Advanced Research Training in Africa, 2020
  • Clinical Management of HIV, University of Washington, 2018
  • Incident management system by WHO, 2017
  • Health Research Ethics, West African Bioethics Training Program, 2016
  • Hospital management, World Bank Institute, 2015

Research

  • Global voice for maternal health survey, University of Oxford, 2010
  • The attitude of mothers towards management of diarrhea diseases in under-fives, Aba south, Abia State, Nigeria, 2010

Awards

Best Senior Staff of Federal Medical Centre Abuja, 2017

Timeline

EPIC AMBULATORY/CADENCE GO-LIVE SUPPORT

Sabya General Hospital
12.2023 - 02.2024

EPIC APPLICATION ANALYST

10.2020 - 02.2024

MEDICAL DOCTOR

Sabya general hospital
10.2020 - 02.2024

FEDERAL MEDICAL CENTER

08.2020 - 10.2020

OASIS AMBULATORY GO-LIVE SUPPORT

Nisa Premier Hospital
03.2020 - 04.2020

OASIS AMBULATORY GO-LIVE SUPPORT

University of Abuja Teaching Hospital
01.2020 - 02.2020

Foreign Medical officer/ Resident doctor in family medicine

Federal Medical Centre
06.2014 - 10.2020

General practitioner

Federal Medical Center
06.2013 - 05.2014

MEDICAL INTERN

University of Abuja Teaching hospital
03.2012 - 04.2013

PROJECT MANAGER ASSOCIATE

MEDICAL VOLUNTEER

Millennium Development Goal (MDGs)

Bachelor of Medicine Bachelor of Surgery (MBBS) -

Abia State University

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CHIMAOBI ONWUZURUOHA