Emelda Ede
Store Supervisor
Abuja,Federal Capital Territory
Summary
Results-oriented professional with experience in retail management, virtual assistance, and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction, and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
FC Ngaduba
Nigeria
07.2021 - Current
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Improved team collaboration by organizing virtual meetings, preparing agendas, and taking accurate meeting minutes.
- Facilitated smooth operations with proficient data entry and document management for the team.
Store Supervisor
Active Leisure
Abuja, Nigeria
12.2018 - Current
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Reduced shrinkage rates through diligent monitoring of inventory movement, conducting regular audits, and training staff on loss prevention techniques.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Conducted inventory analysis to determine optimal stock levels.
Administrative Manager
Martins Global Logistics L.T.D
Lagos, Nigeria
04.2016 - 10.2018
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Ensured smooth daily operations with the timely completion of all essential administrative tasks and responsibilities.
- Organized and updated databases, records, and other information resources.
- Improved filing systems and document management processes, resulting in a 20% reduction in retrieval time.
- Managed clients with day-to-day scheduling, meetings, and travel bookings.
- Conducted staff training on office procedures and protocols, fostering a cohesive and efficient work environment.
Education
Certificate - Virtual Assistant
ALX Africa
Online12.2022
Bachelor of Arts - English Language
Ahmadu Bello University
Zaria, Nigeria12.2012
Skills
- Team Building and Leadership
- Resource Allocation
- Inventory Management
- Documentation and Reporting
- Conflict Resolution
- Negotiation
- Decision Making
- Product Knowledge
- Attention to Detail
- Needs Assessment
- Communication
- Workload Priorities
- Special Assignments
- Team Leadership
- Customer Order Fulfillment
- Time Management
Work Preference
Work Type
Part TimeContract WorkLocation Preference
HybridImportant To Me
Flexible work hoursTeam Building / Company RetreatsWork from home optionPersonal development programsPaid sick leaveCareer advancementStock Options / Equity / Profit SharingTimeline
Virtual Assistant
FC Ngaduba
07.2021 - Current
Store Supervisor
Active Leisure
12.2018 - Current
Administrative Manager
Martins Global Logistics L.T.D
04.2016 - 10.2018
Certificate - Virtual Assistant
ALX Africa
Bachelor of Arts - English Language
Ahmadu Bello University