EMEKA E. Ibe
Independent Public Sector Consultant
Abuja, FCT,FC
Summary
Emeka E. Ibe is a highly strategic and results-driven Policy Communicator with a unique and powerful blend of academic expertise, holding an MBA in Management and an MSc in Public Policy. With extensive experience navigating the complex Nigerian public and private sectors, Emeka specializes in translating intricate policy frameworks and government initiatives into clear, actionable, and publicly acceptable communication strategies. His profile is defined by the ability to bridge the critical gap between policy formulation (MSc) and effective, measurable implementation (MBA), ensuring that public sector reforms, corporate social responsibility (CSR) initiatives, and regulatory changes achieve their intended impact and secure stakeholder buy-in.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Communication Specialist
Authorized Economic Operator Program, Nigeria Customs Service
01.2023 - 12.2025
a. Develop comprehensive communication and change management strategy for key reforms supported by the ARMOR Program in compliance with guidance in the approved Program Operations Manual.
b. Support Implementation of Communication strategy by:
i. Developing effective messaging: Crafting clear, concise, and compelling messages that resonate with target audiences.
ii. Crisis communication management: Navigating and mitigating reputational risks during challenging times.
iii. Reputation management: Enhancing and protecting the NCS – WB collaboration reputation through strategic communication.
iv. Stakeholder engagement: Identifying and engaging key stakeholders to build support and understanding.
v. Internal communication: Improving communication of the ARMOR project within NCS to enhance employee engagement and productivity.
vi. Digital communication strategy: Developing effective online communication strategies to reach all relevant stakeholders.
vii. Crisis preparedness: Preparing NCS for potential crises through proactive planning and all communication.
viii. Measuring communication effectiveness: Developing metrics and evaluating the impact of communication efforts.
Consumer Communication Consultant
Ikeja Lagos
04.2022 - 10.2022
Consumer communication on Meter ASSET PROGRAM within the Ikeja Disco Franchise Area
Public Communication Consultant
Federal Ministry Of Health
03.2019 - 09.2021
• Served as a strategic communication consultant to the Nigeria Centre for Disease Control (NCDC) during national health emergencies (e.g., COVID-19). Developed and deployed risk communication and community engagement (RCCE) strategies that ensured public compliance with non-pharmaceutical interventions and vaccination drives across multiple states.
Consumer Affairs Specialist
Nigeria Communication Consultant.
02.2015 - 02.2016
- Listened closely and understood perspectives on consumer issues and created equitable and fair solutions.
- Delivered support to consumer relations team regarding daily workload, special projects and key trends.
- Identified and resolved consumer issues with thorough research and follow-through.
- Provided expert guidance to consumers on company policies, procedures, and product usage.
- • Regulatory Policy Communication (NCC): Advised the Nigerian Communications Commission (NCC) on communicating new regulatory frameworks for telecommunications, including SIM registration and data privacy policies. Successfully mediated between regulatory demands and consumer rights advocacy groups to achieve policy acceptance.
- • Regulatory Policy Communication (NCC): Advised the Nigerian Communications Commission (NCC) on communicating new regulatory frameworks for telecommunications, including SIM registration and data privacy policies. Successfully mediated between regulatory demands and consumer rights advocacy groups to achieve policy acceptance.
Education
Master of Business Administration (MBA) - Management
Master of Science (MSc) - Public Policy
Skills
Policy Analysis & Advocacy: Deep understanding of the Nigerian legislative and regulatory environment Expertise in analyzing policy documents, identifying potential public resistance points, and developing targeted advocacy campaigns to drive acceptance and compliance
Timeline
Communication Specialist
Authorized Economic Operator Program, Nigeria Customs Service
01.2023 - 12.2025
Consumer Communication Consultant
Ikeja Lagos
04.2022 - 10.2022
Public Communication Consultant
Federal Ministry Of Health
03.2019 - 09.2021
Consumer Affairs Specialist
Nigeria Communication Consultant.
02.2015 - 02.2016
Master of Science (MSc) - Public Policy
Master of Business Administration (MBA) - Management
Experience Highlights (Nigeria-Specific)
- Emeka Ibe's career has been marked by successful engagements across multiple high-impact sectors in Nigeria:
- Public Health Crisis Communication (NCDC): Served as a strategic communication consultant to the Nigeria Centre for Disease Control (NCDC) during national health emergencies (e.g., COVID-19, Ebola). Developed and deployed risk communication and community engagement (RCCE) strategies that ensured public compliance with non-pharmaceutical interventions and vaccination drives across multiple states.
- Designed the Nigerian Hospitals Exhibition: Marketing Nigerian Hospitals to the West and Central African Market
- Regulatory Policy Communication (NCC): Advised the Nigerian Communications Commission (NCC) on communicating new regulatory frameworks for telecommunications, including SIM registration and data privacy policies. Successfully mediated between regulatory demands and consumer rights advocacy groups to achieve policy acceptance.
- Built the Nigerian Communication Call Center: For Escalation of consumer issues from the Telecommunication providers to the Consumer Affairs Bureau of NCC
- Corporate Public Affairs: Advised Nigerian Customs Service on their Authorized Economic Operator program for the stakeholders buy in.
- Designed the CSR initiatives of the Nigerian Customs service for the border communities and their areas of operations.
- Communication Consultant Ikeja Electric, Alausa Lagos on Meter Asset Providers (MAP) within its Franchise Area.
- Working Knowledge of Nigerian Electricity Supply Industry (NESI) and other electricity regulatory agency.
- Good working Knowledge of the Metering gap in Nigeria.
- Working knowledge of the revenue and commercial looses of electricity distribution networks in Nigeria.
Value Proposition
- Emeka Ibe is the ideal professional to lead communication efforts where policy meets the public. His dual qualification ensures that communication is not just about messaging, but about strategic governance and effective management. He is adept at:
- 1. Translating Policy into Practice: Converting dense policy documents into compelling, culturally relevant, and multi-lingual content for mass consumption.
- 2. Measuring Impact: Applying management principles to communication, ensuring campaigns are data-driven, measurable, and directly contribute to policy outcomes and organizational KPIs.
- 3. Building Trust: Utilizing a deep understanding of public sentiment and governance to build long-term trust between institutions (government/corporate) and the Nigerian populace.
Long Distance Walking, Hiking, Jazz Music
Walking as my form of therapy. I have hiked most of the hills in Abuja, i enjoy jazz music