emebo favour
Mechanical Engineer
Abuja,Fct
Summary
Dynamic welding instructor and fabricator at Elim Construction Ventures, recognized for enhancing production efficiency and mentoring junior welders. Expert in shielded metal arc welding and fostering student engagement, I consistently achieved high-quality fabrication outcomes while promoting teamwork and innovative problem-solving in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Welding Instructor and Fabricator
Elim Construction Ventures
04.2022 - Current
- Supported team members by sharing expert knowledge of welding techniques and best practices.
- Increased production efficiency by maintaining and repairing welding equipment regularly.
- Developed a strong understanding of blueprints and technical drawings to ensure accurate fabrication outcomes.
- Collaborated with engineers to develop custom solutions for unique structural challenges.
- Achieved consistent weld quality through careful preparation of materials and attention to detail during execution.
- Improved welding quality by performing precise cuts, bevels, and welds on various metals.
- Completed complex fabrication projects with precision, ensuring the final product met client specifications.
- Assisted in the continuous improvement of shop procedures by suggesting innovative ideas that increased efficiency.
- Ensured optimal performance from all tools and equipment through routine inspection, cleaning, and maintenance.
- Contributed to the successful completion of large-scale projects as an integral member of a highly-skilled team.
- Mentored junior welders, providing guidance on proper techniques for achieving high-quality results.
- Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.
- Checked cut length frequently for deviations in cut length specs.
- Optimized resource usage by recycling or repurposing scrap metal whenever possible.
- Resolved design issues proactively during the fabrication process to avoid delays in project timelines.
- Enhanced workplace safety by adhering to strict safety guidelines and wearing appropriate protective gear.
- Resolved weld-related problems by researching and using appropriate repair practices.
- Reduced material waste by accurately measuring and cutting materials for each project.
- Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
- Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
- Finished welding and fabrication projects using grinders.
- Maintained clean and organized work area to prevent workplace accidents.
- Provided input into selection of welding supplies, negotiating best deals to make welding process efficient and cost-effective.
Customer Service Representative
Stable Shield Solutions
05.2021 - 02.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Education
Bachelor in Engineering - Mechanical Engineering
Chukwuemeka Odumegwu Ojukwu University
Anambra State 12.2021
Skills
Shielded metal arc welding
Student engagement
Oxy-fuel cutting
Teaching strategies
Welding safety procedures
Welding equipment maintenance
Welding procedure specifications
Technical training
Workforce development
Teamwork
Interactive learning
Certification
Federal ministry of labour and employment certificate of competence
Timeline
Welding Instructor and Fabricator
Elim Construction Ventures
04.2022 - Current
Customer Service Representative
Stable Shield Solutions
05.2021 - 02.2022
Federal ministry of labour and employment certificate of competence
02-2016
Bachelor in Engineering - Mechanical Engineering
Chukwuemeka Odumegwu Ojukwu University