Elo Oghene Peter
Customer Support
Port Harcourt, Rivers State,RI
Summary
Reception with expertise in document preparation and active listening. Enhanced customer satisfaction by efficiently managing high call volumes and reducing wait times. Promoted a positive company image through professional client interactions, showcasing exceptional customer service skills. Contributed to team efficiency by supporting various departments administratively.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Reception Assistant
Leadway Pensure Pfa
Port Harcourt, Rivers State, Nigeria
03.2024 - Current
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Contributed to team efficiency by providing administrative support to various departments when needed.
- Reduced wait times by efficiently handling a high volume of incoming calls, directing them to the appropriate personnel.
- Promoted a positive company image with polished telephone etiquette and professional interaction with clients in-person or via email correspondence.
Education
Bachelor of Science - Employment Relation And Human Resource Management
04.2001 -
- Professional Development Studies: IT SUPPORT SKILL( DIGITAL WITCH ), 2025
Skills
Reception area maintenance
Filing systems
Document preparation
Mail handling
Ticket support system management
Active listening
Appointment scheduling
Customer service
Certification
DIGITAL WITCH SUPPORT COMUNITY
Timeline
DIGITAL WITCH SUPPORT COMUNITY
11-2025
Reception Assistant - Leadway Pensure Pfa
03.2024 - Current
Ignatius Ajuru University of Education - Bachelor of Science, Employment Relation And Human Resource Management
04.2001 -