Jacob Ifoga
Lagos
Summary
Dynamic professional skilled in leading end-to-end operations in emerging markets. Proven ability to establish branch offices and recruit high-performing teams, ensuring successful market entry and operational stability.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Utilizes strategic planning and process optimization to drive operational success. Track record of fostering team collaboration and adapting to changing needs.
Overview
8
8
years of professional experience
Work History
Regional Operations Manager(African)
China
Ikeja, Lagos, Nigeria
01.2020 - Current
- Led end-to-end setup of operations in 5 African countries, ensuring smooth market entry and regulatory alignment.
- Established new branch offices, including infrastructure, processes, and operational workflows.
- Recruited and onboarded management teams and debt recovery staff, building fully functional local teams
- Directed daily operations and performance management until teams reached operational stability.
- Implemented recovery strategies and operational frameworks to drive portfolio performance.
- Coordinated with headquarters on strategy, reporting, and expansion planning.
- Create management ethics and structures for proper workflow within the organization
Direct Sales Manager (D.S.M)
Ntel Telecommunication
Lagos, Nigeria
02.2018 - 02.2020
- Led sales team to achieve quarterly targets through strategic planning and execution.
- Developed training programs to enhance product knowledge and selling techniques among staff.
- Analyzed market trends to identify new sales opportunities and adjust strategies accordingly.
- Implemented CRM systems to streamline customer interactions and improve sales tracking.
- Conducted performance reviews, providing feedback and coaching for continuous improvement in sales techniques.
- Coordinated cross-departmental efforts to align marketing initiatives with sales objectives effectively.
Education
High School Diploma -
Auchi Polytechnic
Edo State03-2016
Skills
- Leadership & Coaching
- Strategic leadership and regional business planning
- Performance management, coaching, and team optimization
- Operational scaling, market entry, and branch setup
- Data-Driven Decision Making
- Strong adaptability in new and emerging markets
- Available for regional and international assignments
- Results orientation
- Strong ethics and integrity
Languages
English
French
Elementary
Timeline
Regional Operations Manager(African)
China
01.2020 - Current
Direct Sales Manager (D.S.M)
Ntel Telecommunication
02.2018 - 02.2020
High School Diploma -
Auchi Polytechnic