ELIZABETH OLUWAYEMISI OGUNWALE
Summary
Dynamic healthcare professional with extensive experience at BrentWood Medical Center, excelling in patient care and medical record keeping. Proven ability to manage multiple tasks effectively while providing compassionate support. Strong communication skills and a commitment to enhancing patient well-being through dedicated service and teamwork. Certified in Heartsaver CPR AED.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
BrentWood Medical Center
07.2024 - Current
- Assist patients with daily living activities including bathing, grooming, dressing, toileting, and mobility.
- Help patients with feeding and monitor food and fluid intake as directed.
- Support patients in transferring from beds to wheelchairs and assist with walking as needed.
- Monitor patients’ condition and report changes to nursing staff promptly.
- Provide companionship and emotional support to patients.
- Ensure a clean, safe, and organized environment by assisting with light housekeeping duties in patient areas.
- Follow infection control and safety procedures in compliance with medical center standards.
- Record and document patient information accurately in medical records or logs.
- Assist with basic medical tasks under supervision, such as taking vital signs or helping with medical equipment.
- Transport patients within the facility for appointments or tests as needed.
- Volunteering
Administrative Service Lead
Avidan Support Limited
02.2019 - 12.2023
- Guiding the organization’s activities
- Identifying opportunities to improve a business’ policies or objectives
- Ensuring a company is operating securely and effectively
- Preparing and reviewing operational reports
- Leading and/or participating in meetings
- Assisting managers in compiling annual budget information and reports
- Maintaining all policies and procedures manuals
- Hiring and training administrative staff
- Delegating tasks to administrative assistants
- Creating personnel folders for new hires
- Monitoring and projecting staffing needs
- Overseeing department budget planning and development
- Managing and maintaining all department databases
- Performing clerical accounting and general office duties as needed
- Developing strong relationships with cross-functional teams and departments
- Prepare periodic and special reports, manuals and correspondence
- Assist in the preparation of operating budget and maintain inventory and budgetary controls
HR Compliance and Labour Relations Supervisor
POSITIVE IMPACT CONSULTING SERVICES
04.2014 - 01.2019
- Guiding the organization’s activities
- Identifying opportunities to improve a business’ policies or objectives
- Ensuring a company is operating securely and effectively
- Preparing and reviewing operational reports
- Leading and/or participating in meetings
- Assisting managers in compiling annual budget information and reports
- Maintaining all policies and procedures manuals
- Hiring and training administrative staff
- Delegating tasks to administrative assistants
- Creating personnel folders for new hires
- Monitoring and projecting staffing needs
- Overseeing department budget planning and development
- Managing and maintaining all department databases
- Performing clerical accounting and general office duties as needed
- Developing strong relationships with cross-functional teams and departments
Administrative Officer
FCMB Investment Banking Group
04.2011 - 07.2013
- Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner
- Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
- Occasionally traveling off-site to deliver reports or files to other departments
- Ensuring the confidentiality and security of files and filing systems
- Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information
- Operating copy equipment, fax machines, printers or other equipment necessary
Counter Sales Representative
FedEx Express Nigeria
02.2005 - 05.2006
- Processed transactions using FedEx shipping software and payment systems.
- Assisted customers with shipping needs and service inquiries.
- Coordinated package pickups and deliveries for timely service fulfillment.
- Managed inventory of shipping supplies and ensured availability for customer needs.
- Provided training to new employees on operational procedures and customer service standards.
- Resolved customer complaints by identifying issues and suggesting appropriate solutions.
- Collaborated with team members to enhance workflow efficiency in the sales area.
- Maintained a clean and organized workspace to promote a professional environment.
- Provided customers with product information and pricing details.
- Answered phone calls promptly and courteously to address customer inquiries or concerns.
- Resolved customer complaints quickly and effectively.
- Greeted customers in a friendly and professional manner.
National Youth Service Corps
Merchandise Supply Company, Lokoja, Kogi state.
Lokoja
07.2003 - 06.2004
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Certificate - Caregiving
Lagos State University Teaching Hospital
Lagos, Nigeria02-2025
Diploma - Elderly Care
John Academy
United Kingdom01.2025
Level 2 Certificate - Elderly Care
John Academy
United Kingdom01.2025
MBA - Financial Management
Ladoke Akintola University of Technology
Ogbomosho, Oyo State, Nigeria04-2010
HND - Business Administration
Yaba College of Technology
Lagos, Nigeria12-2002
Skills
- Good organization, time management and scheduling skills
- Basic bookkeeping experience, especially in accounts payable/receivable
- Experiencing using office management software, including word processing software and spreadsheets
- Typing speed of at least 60 words per minute with few errors
- Strong communication skills
- Ability to manage and prioritize multiple diverse tasks and deliverable within one or more projects
- Patient care
- Medical record keeping
- Elderly care
- Compassionate support
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Calm and level-headed under duress
- Multitasking capacity
- Collecting vital signs
- Administering medications
- Willingness to learn
- Mobility assistance
- Activities of daily living ADL support
- Geriatric care
- Heartsaver CPR AED (CPR AED)
- Heartsaver first aid CPR AED (first aid CPR AED)
- Support services
References
On Request
Hobbies and Interests
Reading, Research, Writing and Teaching.
PERSONAL PROFILE
- Good communication and organization skills
- Good planner and self-starter
- Ability to learn and work under pressure
- Leadership skills, working and learning with professionals
Certification
- Basic Life Support (CPR, AED, and bleeding) Certification
Timeline
Healthcare Assistant
BrentWood Medical Center
07.2024 - Current
Administrative Service Lead
Avidan Support Limited
02.2019 - 12.2023
HR Compliance and Labour Relations Supervisor
POSITIVE IMPACT CONSULTING SERVICES
04.2014 - 01.2019
Administrative Officer
FCMB Investment Banking Group
04.2011 - 07.2013
Counter Sales Representative
FedEx Express Nigeria
02.2005 - 05.2006
National Youth Service Corps
Merchandise Supply Company, Lokoja, Kogi state.
07.2003 - 06.2004
Certificate - Caregiving
Lagos State University Teaching Hospital
Diploma - Elderly Care
John Academy
Level 2 Certificate - Elderly Care
John Academy
MBA - Financial Management
Ladoke Akintola University of Technology
HND - Business Administration
Yaba College of Technology
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