ELIZABETH BALLOH OKOI
Lagos Island,Nigeria
Summary
Accomplished professional with expertise in leadership skills and team management, adept at strategic talent management and corporate governance. Proficient in business communication and writing, with a strong foundation in critical and strategic thinking. Certified AI trainer with a focus on cyber security awareness and alternative dispute resolution. Experienced in conducting and managing disciplinary hearings in the workplace, aiming to leverage skills towards enhancing organisational efficiency and compliance.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Learning and Development (Internal Training Coordinator)
Eko Electricity Distribution Company (EKEDC)
04.2024 - 05.2026
- Conduct quarterly performance evaluations for 100% of employees and identify competency gaps, skill deficiencies, and development priorities.
- Coordinate and consolidate organization-wide Training Needs Assessments (TNA) annually to support workforce capability development and succession planning.
- Design and deliver internal training and coaching programs that achieve at least 90% employee participation and measurable post-training performance improvement.
- Coordinate external learning and certification programs for employees, ensuring timely enrollment, attendance, and completion within approved budgets.
- Engage and manage facilitators, consultants, and vendors to ensure 100% readiness of training logistics, materials, and delivery schedules.
- Develop and implement quarterly and annual training calendars aligned with organizational goals and departmental competency requirements.
- Create high-impact training manuals, presentations, learning guides, and assessment tools to support continuous employee development.
- Coordinate and secure training venues, equipment, and learning resources ahead of all scheduled sessions to ensure zero logistical disruptions.
- Schedule and communicate training sessions effectively, achieving timely participation and adherence to approved learning timelines.
- Produce engaging educational resources and learning content that enhance employee knowledge retention and workplace application.
- Monitor and evaluate employee attendance, participation, and training performance, maintaining accurate records and compliance reports.
- Administer pre/post-training evaluations and feedback surveys, achieving actionable insights and continuous improvement of learning programs.
- Collaborate with department heads, internal stakeholders, and subject matter experts to develop competency-based instructional design solutions and workforce development initiatives.
- Streamlined administrative tasks related to trainings such as maintaining attendance records, booking venues or sending out invites; enhanced overall efficiency of processes.
- Designed engaging training materials, enhancing participant understanding and retention.
- Reported on training program needs and challenges, collaborating with management to address improvements.
- Worked with HR to evaluate training requirements and schedule onboarding sessions for new hires.
- Tracked training outcomes through consistent collection of KPI data ad participant feedback.
- Monitored success and progress of employees and provided additional assistance in areas requiring improvement.
- Developed individual learning plans for continued training.
- Improved revenue by evaluating current processes and implementing efficiencies to reduce costs.
Industrial Relations/ Disciplinary Action Manager
Eko Electricity Distribution Company (EKEDC)
12.2018 - 03.2024
- Engaged with Management on possible date for Joint Consultative meetings with both in-house Unions.
- Organized Joint Consultative meetings between Management and Union.
- Prepared minutes of meeting and agenda for both in-house unions during Joint Consultative Meeting.
- Followed up on action parties for resolution of action points raised in all consultative meetings.
- Ensured implementation of action points raised to enable peaceful deliberation.
- Organized Union tour across various district offices to enlighten employees on Company’s code of conduct.
- Advised Executive Management, in respect of pertinent employee welfare matters.
- Constantly Engaged Unions to ensure peaceful co-existence with all stakeholders.
- Handled cooperative society issues within the Company.
- Supported in investigation of disciplinary issues and violations by company policies.
- Ensured effective administration with regards to guaranteeing compliance with Company’s policies.
- Completed, accurate, timely investigation, resolution of appeals and grievances within regulatory guidelines.
- Ensure that appropriate cases and documentation are prepared and handled properly.
- Investigate trends, identify root causes, recommend process improvement opportunities and work with teams across organization to resolve issues.
- Prepared and forwarded comprehensive report to Chief Human Resources Officer.
- Conveyed Management’s decision on disciplinary issue to employee concerned.
- Supported in providing advice and guidance on disciplinary and welfare cases, capability, grievance, and coach managers where appropriate.
- Drafted queries/demand for explanation for erring employees.
- Reviewed appeal letters received from sanctioned staff and external stakeholders.
- Constituted Disciplinary Review Committee for disciplinary cases.
- Drafted approved advice and sanctions on disciplinary action.
- Implemented disciplinary actions for erring employees.
- Ensured compliance with health and safety rules.
Human Resources Intern
International Institute of Tropical Agriculture (IITA)
04.2018 - 06.2018
- Prepared the Human resource policy manual for nationally recruited staff.
- Shortlisted candidates/applicants eligible for interview.
- Prepared adverts for vacant positions in IITA.
- Updated short-term staff database.
- Prepared short-term contract for short-term staff.
- Prepared daily routine snapshot /print out for casual staff.
- Processed documentation for short term and casual staff.
- Filling and general office documentation.
- Coordinated candidates for oral interview.
- Kept records of financial documents and ensured implementation of payment by payroll.
- Prepared terms of reference for staff.
- Extracted data for nationally recruited staff monthly report.
- Sorted out employment data for internationally recruited staff.
- Assisted in staff analysis for IITA monthly report.
- Prepared psychometric test for management staff.
- Delivered compensation and benefit comparison reports to the executive team.
- Advised executives on matters of salaries, redundancy and employment law.
- Processed staff leave, pension and records of all staff.
- Prepared temporary transfer letters for staff including their entitlement.
- Assisted in the distribution of meal tickets to staff.
- Assisted in processing medical reimbursement for staff.
- Assisted in sanctioning staff for violating the rules and regulations of IITA.
- Assisted in the verification of employment details for staff.
Class Teacher/ NYSC
Bestars Nursery and Basic School
Ikorodu, Lagos State
11.2014 - 11.2015
- Recorded the minutes of meetings for the school’s meetings.
- Prepared newsletters for the school.
- Assisted in organizing sport activities.
- Assisted in organizing school events such as cultural day and end of session party.
- Assisted in contacting publishers for textbooks supplies.
- Assisted in conflict resolution between parents and the school management.
- Taught all areas of the primary curriculum.
- Organized the classroom and learning resources and created displays to encourage a positive learning environment.
- Planned, prepared, and presented lessons that catered for the needs of ability ranges of pupils in the class.
- Motivated pupils with enthusiastic, imaginative presentations.
- Met requirements for the assessment and records of pupil’s development.
- Provided feedback to parents and care givers on the pupil’s progress at parents’ meetings.
- Coordinated activities and resources within a specific area of the curriculum and supported colleagues in the delivery of this specialist area.
- Kept up to date with changes and developments in the structure and curriculum.
Presiding officer
Independent National Electoral Commission (INEC)
03.2015 - 05.2015
- Liaised with contact person for my designated polling station before Election Day to confirm arrangements for key collection/opening and closing the building.
- Liaised with Poll Clerk(s) to check transport arrangements to and from Polling Station.
- Collected and secured the Ballot Box and contents before the Polls.
- Transported Ballot Box and contents to polling station.
- Erected polling booths.
- Organized the layout of the polling station taking all voters needs into account.
- Responsible for health and safety at the polling station for all staff and visitors.
- Ensured the polling station was opened on time.
- Ensured that all signs and instructions were clear, visible and in place.
- Instructed and supervised the work of the Poll Clerk(s).
- Accounted for, all ballot papers, issued and un-issued.
- Checked and marked voter’s electoral numbers in the register of electors and on the corresponding numbers of lists.
- Issued ballot papers to voters.
- Ensured that voters cast their votes in secret and put them into the (correct) ballot box.
- Managed the attendance of those entitled to be present in the polling station, e.g. candidates, agents, representatives of the Electoral Commission and observers do not interfere with the voting process.
- Monitored the activities of tellers outside polling places.
- Ensured the polling station was closed on time.
- Supervised the dismantling of the polling station and ensured the building was returned to good order.
- Completed the ballot paper account and associated paperwork; packed them in accordance with instructions given by Returning Officer.
- Delivered the Ballot Box and associated paperwork to the Count location as designated by the Returning Officer.
- Reported all results to the collation officer and ensured transparency.
Part time Lecturer
African Thinkers College of Education, in Collaboration with Enugu State University of Technology
07.2013 - 12.2013
- I lectured N.C.E and B.Ed students in courses such as Behavioral modification, Social Studies, Government in Nigeria.
- Coordinated examinations for N.C. E and B. Ed students.
- Prepared reading materials relevant to the course.
- Prepared lecture materials.
- Graded and accumulated examination scores.
Education
Senior Secondary School Certificate [S.S.C.E] -
Ayimor Comprehensive Secondary School
Ugbem, Cross river stateBachelor of Psychology - undefined
Nnamdi Azikiwe University
Master’s Industrial Organizational Psychology - undefined
University of Ibadan
Skills
- Leadership Skills and Team Management
- CPR, AED, and First Aid
- Business Communication
- Critical/Strategic Thinking
- Business Writing
- Cyber Security Awareness
- Alternative Dispute Resolution
- Strategic Talent Management
- Corporate Governance
- Conducting and Managing Disciplinary hearings in the Workplace
- Certified AI trainer
Certification
- March 2022 Certificate in Mentoring and Career Development Mentoring and Career Development Institute of Nigeria (MCDI)
- March 2024 Certified Human Resources Professional Chartered Institute of Human Resources Management (CIHRM)
- May 2025 Human Resources Practitioner License (HRPL) Chartered Institute of Personnel Management (ACIPM)
Accomplishments
- I am an accomplished Industrial Organizational Psychologist with cognate experience in Human Resources spanning 7 years, who always strives for excellence, whilst working hard and learning fast, with a view to fulfilling my organization’s objectives. During this period of my practice, I worked alongside various competent teams to accomplish the following:
- I initiated an approved Employee Assistant Program (EAP) in collaboration with the Institute of Counselling to ensure that employees are mentally stable and can work effectively.
- Worked as an integral member of the Human Resources Operations team of the Eko Electricity Distribution Company Marina, that established the diversity and inclusiveness policy for the purposes of rebuilding and sustaining the high standards of ethical professionalism in the Company.
- Worked with the Talent Management team to enhance the recognition and reward system of employees by making it an all-inclusive award ceremony for departments and eligible employees.
- Achieved zero deadlock, I maintained constant engagement with all stakeholders to ensure timely/amicable resolutions of industrial issues, the Company was awarded by National Union of Electricity Employees (NUEE) as a friendly organization.
- I was commended by my MD/CEO for presenting an accurate minute of meetings for the Joint Consultative Meeting held between the Management of EKEDC and the Union.
- I have also over the years advised different indigenous companies on a range of commercial matters including Company Restructuring, Corporate Governance and Dispute Resolution.
- A resourceful committee member in Counselling and Coaching with the Association of Elite Human Resource Professionals.
- Held Knowledge Sharing Sessions (KSS) for employees on stress management in the workplace, maintaining work life balance, Ways to enhance productivity in the workplace and the do not in the organization, Career Choice and Development etc.
Affiliations
- The Nigerian Association of Industrial and Organizational Psychologists
- Association of Elite Human Resources Professionals
- Mentoring and Career Development Institute of Nigeria(AMCDI)
- Chartered Institute of Human Resources Management(FCIHRM)
- Chartered Institute of Personnel Management (ACIPM)
- Nigerian Institute of Training and Development (MITD)
Languages
French
Intermediate
Chinese (Cantonese)
Beginner
References
References available upon request.
Timeline
Learning and Development (Internal Training Coordinator)
Eko Electricity Distribution Company (EKEDC)
04.2024 - 05.2026
Industrial Relations/ Disciplinary Action Manager
Eko Electricity Distribution Company (EKEDC)
12.2018 - 03.2024
Human Resources Intern
International Institute of Tropical Agriculture (IITA)
04.2018 - 06.2018
Presiding officer
Independent National Electoral Commission (INEC)
03.2015 - 05.2015
Class Teacher/ NYSC
Bestars Nursery and Basic School
11.2014 - 11.2015
Part time Lecturer
African Thinkers College of Education, in Collaboration with Enugu State University of Technology
07.2013 - 12.2013
Bachelor of Psychology - undefined
Nnamdi Azikiwe University
Master’s Industrial Organizational Psychology - undefined
University of Ibadan
Senior Secondary School Certificate [S.S.C.E] -
Ayimor Comprehensive Secondary School