Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

MATTHEW ERICKSON

Mesa,AZ

Summary

As a dedicated computer operator with over five years of experience, I specialise in monitoring and maintaining computer systems to ensure optimal performance. I am proficient in operating systems such as Windows and Linux, and skilled in troubleshooting hardware and software issues. My responsibilities include managing system backups, performing routine maintenance, and responding promptly to system alerts to minimise downtime. I possess strong analytical skills, enabling me to identify and resolve technical problems efficiently. My attention to detail ensures accurate data entry and system documentation, supporting seamless operations. I am committed to continuous learning, staying updated with the latest technological advancements to enhance system efficiency. Collaborative by nature, I work effectively within IT teams to implement system upgrades and improvements. My goal is to contribute to the smooth functioning of your organisation's IT infrastructure, leveraging my expertise to support business objectives.

Possessing excellent problem-solving skills and strong attention to detail. Knowledgeable in computer systems and software applications, with proficiency in troubleshooting and data entry. Capable of ensuring efficient and accurate operations to support organizational goals.

Overview

2
2
years of professional experience

Work History

Computer Operator

PDS Consultants Inc.
05.2019 - 07.2021
  • Continuously update my knowledge of emerging technologies and assess their applicability to enhance the company's operations.
  • Collaborate in the creation, implementation, and ongoing refinement of IT policies and procedures to ensure they meet organizational needs.
  • Implement and monitor security measures to protect company data and ensure compliance with relevant regulations and standards.
  • Work with teams to design and implement new technological solutions aimed at improving company performance and achieving business objectives.
  • Demonstrate flexibility by being on call to address urgent IT issues outside regular working hours.
  • Step in to perform IT technician duties during their absence, ensuring continuity of IT services.
  • Operated computer systems to ensure optimal performance and minimal downtime.
  • Monitored system processes and resolved issues to maintain operational efficiency.

Education

BSc - Computer science

University of Florida
08.2002

Skills

  • Database Management: Proficiency in managing databases is crucial This includes ensuring data accuracy, performing regular backups, and generating reports Familiarity with database systems like SQL or Oracle enhances efficiency in handling data-related tasks
  • Scripting and Automation: Knowledge of scripting languages such as Python or shell scripting allows computer operators to automate repetitive tasks, improving system efficiency and reducing human error
  • Problem-solving and Troubleshooting: The ability to quickly identify and resolve technical issues is crucial This involves analyzing system performance, interpreting error messages, and implementing solutions to minimize downtime and maintain system efficiency
  • Communication Skills: Effective communication is essential for collaborating with IT teams, reporting issues, and providing support to end-users Computer operators must be able to explain technical concepts in simple terms to non-technical staff
  • Data entry
  • Customer service
  • Data management

LANGUAGES

English

Timeline

Computer Operator

PDS Consultants Inc.
05.2019 - 07.2021

BSc - Computer science

University of Florida
MATTHEW ERICKSON