ELISHA AKANDE
TAIWO
Lagos
Summary
Dynamic leader with a proven track record at XTREME STUDIOS, enhancing operational efficiency and customer satisfaction . Expert in strategic planning and team leadership, adept at fostering professional growth and streamlining workflows. Excels in customer relationship management and operations management, driving brand recognition and profitability.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Media Manager
JESUS IS ABLE WORLDWIDE MINISTRY
01.2022 - 11.2024
- Mentored junior team members, fostering a collaborative and positive work environment that encouraged ongoing professional development.
- Supervised online and offline ad crusade campaigns, reporting on results.
- Analyzed campaign performance data to identify areas for improvement and optimize future strategies.
- Spearheaded cross-functional teams in the planning, execution, and evaluation of integrated crusade campaigns.
- Supervised online and offline ad campaigns, reporting on results.
Graphic Design Manager
Xtreme Grafix Institute
01.2019 - 12.2021
- Balanced multiple concurrent projects while maintaining exceptional quality and meeting tight deadlines.
- Championed the adoption of new software tools that streamlined workflows and enhanced overall creativity.
- Presented design concepts to stakeholders in a clear, concise manner that elicited positive responses and buy-in from decision makers.
- Reviewed and approved designs before final production, maintaining strict attention to detail and accuracy.
- Coordinated with external vendors on large-scale projects, ensuring seamless execution from conception to completion.
- Collaborated with marketing teams to create visually appealing campaigns that resonated with target audiences.
- Mentored junior designers, fostering skill development and professional growth.
- Led a team of graphic designers in the successful execution of high-profile projects for key clients.
- Developed creative concepts for print, digital, and experiential campaigns that drove consumer engagement.
- Managed project timelines and budgets, ensuring timely delivery without compromising quality.
- Conducted market research to inform design decisions, leading to more effective visual communication strategies.
- Developed graphics and visual content for social media campaigns.
- Edited and enhanced existing artwork and graphics.
- Created original artwork for range of print, web and video projects.
- Implemented feedback and suggestions from clients to improve designs.
- Developed innovative designs for variety of clients in graphic design industry.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
- Applied color theory and composition techniques to construct appealing designs.
- Created artwork for product packaging and promotional materials.
- Collaborated with other designers to create visually appealing graphics for range of print and digital media.
Desk Officer
OFFICE OF THE HEAD OF SERVICE, OSOGBO
04.2016 - 12.2018
- Supported and provided keen insight into operational and programmatic activities.
- Played a key role in fostering a positive work environment by actively participating in team building activities, offering assistance to colleagues, and maintaining open lines of communication with peers.
- Handled urgent matters effectively with quick thinking and decisive action whenever required during crisis situations or last-minute changes in plans or priorities.
- Maintained a professional office environment through diligent housekeeping efforts, ensuring cleanliness and orderliness at all times.
- Assisted in budget management through careful tracking of expenses, invoice processing, and report generation.
- Boosted efficiency by coordinating schedules, appointments, and travel arrangements for department executives.
- Ensured optimal office functionality through active inventory management and timely procurement of necessary supplies.
PHOTOGRAPHY AND VIDEOGRAPHY MANAGER
XTREME STUDIOS
01.2012 - 12.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
CLASS TEACHER
NYSC. GOVERNMENT DAY SECONDARY SCHOOL, KARDI
05.2011 - 06.2012
BTS Engineer
INTERCELLULAR NIG LIMITED
01.2008 - 12.2008
- Performed thorough root cause analyses on reported incidents to prevent future recurrence of similar issues.
- Ensured optimal functioning of all equipment with timely preventive maintenance checks and software updates.
- Participated in crucial decision-making meetings with management regarding network expansion plans based on data-driven insights from site surveys and RF tests.
- Achieved compliance with regulatory requirements through diligent monitoring of site radiation levels, structural integrity, grounding systems, among other parameters.
- Enhanced overall coverage by planning, designing, and implementing new BTS sites.
Education
PGDE - EDUCATION
UNIVERSITY OF LAGOS
Akoka, Lagos, Nigeria 04.2001 -
High School Diploma -
SHAWN ACADEMY
NIGERIA 04.2001 -
Bachelor of Technology - PURE AND APPLIED PHYSICS
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
Ogbomoso, Oyo State, Nigeria 04.2001 -
High School Diploma -
FIRST CLASS INTERNATIONAL
Osogbo, Osun State, Nigeria 04.2001 -
Master of Arts - Guidance And Counseling
Univeristy of Lagos
Lagos 06.2026 - Current
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Customer service
Workforce management
Staff development
Business administration
Customer relationship management (CRM)
Staff management
Timeline
Master of Arts - Guidance And Counseling
Univeristy of Lagos
06.2026 - Current
Media Manager
JESUS IS ABLE WORLDWIDE MINISTRY
01.2022 - 11.2024
Graphic Design Manager
Xtreme Grafix Institute
01.2019 - 12.2021
Desk Officer
OFFICE OF THE HEAD OF SERVICE, OSOGBO
04.2016 - 12.2018
PHOTOGRAPHY AND VIDEOGRAPHY MANAGER
XTREME STUDIOS
01.2012 - 12.2015
CLASS TEACHER
NYSC. GOVERNMENT DAY SECONDARY SCHOOL, KARDI
05.2011 - 06.2012
BTS Engineer
INTERCELLULAR NIG LIMITED
01.2008 - 12.2008
PGDE - EDUCATION
UNIVERSITY OF LAGOS
04.2001 -
High School Diploma -
SHAWN ACADEMY
04.2001 -
Bachelor of Technology - PURE AND APPLIED PHYSICS
LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY
04.2001 -
High School Diploma -
FIRST CLASS INTERNATIONAL
04.2001 -