Elijah Akpan
Abakaliki, Ebonyi State
Summary
Dynamic Remote Data Entry and Customer Service Specialist recognized for exceptional communication, accuracy, and organizational skills. Proven expertise in data management, student support, and small business operations, complemented by a strong commitment to integrity and quality results in both volunteer and professional environments. Experienced Missionary with a successful track record in facilitating cross-cultural missions and nurturing long-term community relationships through compassionate service. Skilled in leading diverse groups, providing instruction, and adapting to various cultural norms while fostering an inclusive atmosphere.
Personable Missionary offering experience in managing volunteering and facilitating long and short-term missions. Adept at leading groups of Four people through cross-cultural journeys. Successful at maintaining long-term relationships with communities through compassionate volunteering and extensive knowledge of Educational culture.
Overview
12
12
years of professional experience
Work History
BYU-Senior Service Missionary
BYU-PathwayConnect Worldwide
05.2025 - Current
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Trained two new missionaries on effectively sharing word of God in Abakaliki community.
- Volunteered in overseas locations and in various roles.
- Prepared and delivered mission-related presentations to church and community groups.
Small Business Owner
Barbing Services
04.2013 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Data Entry Clerk
FamilySearch Africa
04.2024 - 05.2025
- Scanned documents and saved in database to keep records of essential organizational information.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Verified data files prior to entry to maintain high data accuracy.
Production Associate
Brian Munro Limited
03.2022 - 11.2024
- Took on additional shifts during peak work periods to keep projects on schedule.
- Organized work to meet demanding production goals.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Used equipment properly to avoid workplace hazards or injuries.
- Prepared materials for assembly work to keep workflows running smoothly.
- Resolved issues quickly to maintain productivity goals.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Maintained organized work area by cleaning and removing hazards.
Education
Completed PathwayConnect -
BYU-Pathway Worldwide
09.2023
Skills
- Typing – Expert
- Data Entry – Expert
- Communication – Strong Verbal and Written
- Attention to Detail – High
- Microsoft Office – Expert
- Time Management – Strong
- Customer Service – Reliable
- Problem Solving & Patience – Excellent
- Writing and editing
- Language proficiency
- Budgeting and finance
- First aid and CPR
Community Service
BYU-Pathway Worldwide, Service Missionary – Student Support, 2024, Present, Mentored and supported students with course registration and academic questions., Provided encouragement and accountability via WhatsApp and virtual meetings., Demonstrated leadership and digital communication skills.
EXPERIENCE
- Barbing Shop Owner / Entrepreneur
- Self-employed
- Operated a barbing shop providing grooming services to local clients.
- Developed strong customer service and time management skills.
- Managed customer relations, business finances, and scheduling.
Timeline
BYU-Senior Service Missionary
BYU-PathwayConnect Worldwide
05.2025 - Current
Data Entry Clerk
FamilySearch Africa
04.2024 - 05.2025
Production Associate
Brian Munro Limited
03.2022 - 11.2024
Small Business Owner
Barbing Services
04.2013 - Current
Completed PathwayConnect -
BYU-Pathway Worldwide
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