Eleojo Amodu

• Generated new development deals for company specialized in acquiring multi-family residential projects and real estate market analysis
• Managed services to fully document the available properties with high-quality images and virtual tours
• Maintained an efficient office environment by skillfully routing incoming and outgoing mail
• Followed established guidelines and procedures
• Categorized leads according to client needs, timelines, and property searches
• Counseled clients on current market status for land and residential markets
• Documented payments and expenses to keep financial records current
• Updated office calendar with new meetings, events and appointments to avoid overbooking.

• Developed collaborative partnerships with customers and internal business partners to build successful solutions to diverse problems
• Shared relevant tools with customers as necessary to reduce support call frequency
• Directed phone calls to shorten service time and steer conversations towards targeted solutions
• Connected with prospective, new, and established customers to assess and determine individual needs
• Assisted with ongoing management of systems and processes to improve customer service ratings
• Studied customer interactions and collected feedback to identify potential service improvements.

• Pension Management
• Securing public & private sectors' pension accounts
• Making presentation to prospective customers
• Suggesting business idea to the Regional Director
• Processing of RSA PINs & customer service relationship
• Recruitment of staff in assigned locations
• Participated in seminars and additional training to expand knowledge and skills
• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
• Required minimal oversight to complete job tasks, meeting all deadlines and goals
• Assessed and delivered positive returns on investment for assigned accounts
• Helped to integrate promotional and branding information into the company's print and digital footprints
• Worked collaboratively with business managers to support new and existing locations in marketing efforts
• Reported on organizational, employment, and compensation data through detailed reports and concise summaries for management review
• Offered human resources and compensation expertise to help resolve disputes between employees and employers
• Collected job-specific and general occupational data to assess employment trends
• Developed strategies for successfully communicating benefits information to employees
• Maintained good working relationship with co-workers and management
• Addressed concerns quickly to avoid lasting issues.

• Deposit Mobilization
• Identifying new business opportunities
• Building strong customer relationships
• Expanding the bank's client base
• Identifying with top government officials and gathering relevant information to enhance business relationship & strategic initiatives/Understanding of the Nation's Annual Budget
• Review of all public fund's portfolio, effective balance sheet management and making recommendation to Senior Management.

• Analyzed market conditions, competitor activities, and potential business risks to develop mitigation and improvement strategies
• Deepened relationships acquired new clients, and improved service delivery to drive portfolio growth
• Built branch partnerships, planned new marketing strategies, and shuffled teams to achieve branch targets
• Determined credit risk for new and existing clients to mitigate fraud and losses
• Reviewed customers' financials to approve loans and credit lines
• Prepared detailed sales plans and set competitive team goals to meet business targets
• Served as first point of contact for clients and displayed positive first impressions through friendly and expert customer service
• Generated and tracked leads, built connections, and converted prospects into customers with high success rates
• Developed targeted acquisition plans to guide week-to-week activities for branch staff
• Assessed risks inherent in different business relationships to determine best business relationships to pursue
• Prepared presentations and reports for management to aid in key financial planning and decision-making
• Evaluated applications for loans and lines of credit to determine whether customers were suitable candidates for the desired product.

1. Extensive Branch Management Experience:

• Over a decade of experience in retail banking, with at least 4 years in regional leadership role.
• Proven track record of managing multiple branches with significant customer traffic and complex operations.
• Experience in driving branch performance, including deposit mobilization, loan disbursement, and other retail banking products.

2. Strategic Leadership and Team Management:

• Demonstrated ability to lead, coach, and motivate branch managers and their teams to achieve business goals.
• Experience in developing and implementing strategies that improve branch performance, customer acquisition, and retention.
• Strong capability in managing diverse teams across different locations, ensuring consistency in service delivery and operational excellence.

3. Financial Performance and Reporting:

• Demonstrated ability to meet and exceed financial targets, including revenue, profit, and cost management goals for the cluster.
• Experience in analysing branch performance data, identifying trends, and making informed decisions to improve overall cluster performance.
• Regularly reported on key performance indicators (KPIs) to senior management, providing insights and recommendations for continuous improvement.

4. Risk Management and Credit Control:

• Experience in managing the credit process within retail banking, including loan approvals, disbursements, and collections.
• Strong understanding of risk management practices, including identifying and mitigating risks associated with retail banking operations.
• Proven ability to maintain healthy loan portfolio across the branches, minimizing non-performing loans (NPLs) and ensuring sound credit practices.

5. Customer Service Excellence:

• Deep understanding of customer needs within the retail banking sector, with focus on delivering exceptional service.
• Experience in implementing customer service initiatives that enhance the overall customer experience and drive customer satisfaction scores.
• Ability to manage customer complaints and resolve issues promptly, maintaining positive reputation for the bank within the cluster.

1. Leadership and Management:

• Team Leadership: Leading and managing a team of senior managers and department heads within the mortgage division.
• Strategic Planning: Developing and implementing strategic goals for the mortgage division in alignment with the overall bank’s objectives.
• Performance Management: Setting performance targets, monitoring achievements, and ensuring the team meets or exceeds business objectives.

2. Business Development:

• Market Expansion: Identifying and exploring new markets, partnerships, and opportunities for growth in the mortgage sector.
• Client Relationship Management: Building and maintaining strong relationships with key clients, developers, real estate agents, and other stakeholders.
• Product Development: Leading the creation and enhancement of mortgage products and services to meet market demands and customer needs.

3. Financial Management:

• Budgeting and Financial Planning: Overseeing the budget, financial planning, and resource allocation for the mortgage division.
• Risk Management: Implementing risk management strategies to minimize the bank's exposure to defaults and ensure compliance with regulatory requirements.
• Profitability: Ensuring the profitability of the mortgage business through careful management of interest margins, fees, and other revenue streams.

1. Extensive Public Sector Engagement:

• Over a decade of experience working directly with various levels of government, including federal, state, and local governments, as well as government parastatals and agencies.
• Established and managed relationships with key public sector stakeholders, including government officials, decision-makers, and regulatory bodies.
• Proven ability to understand and align banking products with financial needs of public sector, including budgetary constraints, revenue generation, and public finance management.

2. Strategic Leadership and Team Management:

• Led and mentored a team of relationship managers, business development officers, and support staff dedicated to serving public sector clients.
• Developed and executed strategies that have successfully grown the bank's public sector portfolio, including expanding government accounts, securing deposit mobilization, and providing tailored financing solutions.
• Demonstrated capability in driving business growth through strategic planning, market analysis, and the development of innovative banking solutions for the public sector.

3. Business Development and Revenue Growth:

• Proven track record of generating significant revenue and profit through strategic partnerships with government entities and agencies.
• Experience in negotiating and closing high-value deals that contribute to the bank's bottom line while meeting the financial objectives of public sector clients.
• Skilled in identifying new opportunities for growth within the public sector, including emerging markets such as digital payments and financial inclusion initiatives.

4.Financial Performance and Reporting:

• Consistently achieved or exceeded financial targets, including deposit growth, revenue generation, and profitability within the public sector division.
• Provided regular reports to senior management, offering insights into market trends, competitive analysis, and the performance of the public sector portfolio.
• - Played a key role in the bank's overall strategy by contributing to the formulation and implementation of public sector-focused initiatives.