EKUNDAYO ILEMOBAYO.O
New Nyanya
Summary
Results-driven management professional with expertise in team leadership and project execution. Proven ability to implement strategic planning that drives projects to successful completion. Recognized for creating collaborative work environments that enhance team performance and deliver consistent results.
Overview
1
1
Language
1
1
Certification
15
15
years of post-secondary education
6
6
years of professional experience
Work history
Manager
Tomfrank hotel
mararaba
2023.06 - 2026.05
- Maintained compliance with health and safety regulations within the premises.
- Responded promptly to customer complaints ensuring swift resolution and customer retention.
- Coordinated front desk operations, ensured smooth guest experiences.
- Investigated negative reviews and took corrective action enhancing future guest experiences.
- Led team to deliver exceptional customer service for enhanced reputation.
- Handled guest complaints to protect brand reputation.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Oversaw inventory and stock management, optimising levels for operational continuity.
- Wrote end of shift reports to facilitate service continuity.
Teaching
Nana Aisha International school
, Gombe State
2022.03 - 2023.02
- Data processing Teacher
- Computer science Teacher
IT support intern
Canon Biz international Ltd (SHARP)
Abuja
2020.06 - 2020.09
- Manage and archive quality documentation of products by company
- Developed and executed plans to monitor and service customers printing machine and replace toners
Education
Model International Nursery/Primary School
2004.01 - 2010.01
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Fetado International Primary/Secondary School
2010.01 - 2016.01
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Les Cours Sonou University
Cotonou, Benin Republic 2018.01 - 2021.01
First School Leaving Certificate - undefined
Senior Secondary School Certificate - WAEC
Bachelor of Science - B.SC
National Youth Service Corps - NYSC
Skills
- Website creation and management
Content management systems
WordPress development
Certification
- Fundamentals of Digital marketing DEC 2022
- Ms Office ( Word , Excel, Power point)
PERSONAL DATA
English & Yoruba
REFEREES
Available on Request
HOBBIES
Reading, Meeting People, Football, Travelling and singing.
Timeline
Manager
Tomfrank hotel
2023.06 - 2026.05
Teaching
Nana Aisha International school
2022.03 - 2023.02
IT support intern
Canon Biz international Ltd (SHARP)
2020.06 - 2020.09
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Les Cours Sonou University
2018.01 - 2021.01
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Fetado International Primary/Secondary School
2010.01 - 2016.01
Model International Nursery/Primary School
2004.01 - 2010.01