EKPO CYNTHIA IJEOMA
FCT
Summary
Proven caregiver with a track record of compassionate and respectful care at Pan-Raf Hospital Nyanya. Skilled in elderly care and patient care, adept at multitasking and organization. Demonstrated ability to improve patient quality of life through attentive, personalized support. Excelled in building strong relationships, enhancing patient well-being by 40%. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Experienced knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
7
7
years of professional experience
Work History
Caregiver
Pan-Raf Hospital Nyanya
06.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Elderly Caregiver
Mercy Care Home
03.2022 - 05.2024
- Upheld client dignity throughout caregiving process respecting their privacy and personal space at all times.
- Developed strong rapport with clients by actively listening to their needs and concerns while demonstrating empathy and understanding.
- Reduced hospital readmissions through diligent observation, medication management, and timely communication with healthcare professionals.
- Adapted to the changing needs of clients as they faced various health challenges or experienced declines in cognitive abilities.
- Contributed to the development of personalized care plans by providing insights into client preferences, habits, routines, strengths, challenges during team meetings.
- Maintained detailed records of client progress and changes in condition for accurate documentation and efficient information sharing among caregivers and medical staff.
- Supported clients in maintaining independence by assisting with daily living activities, such as bathing, dressing, grooming, and mobility.
- Provided emotional support for family members during challenging periods such as end-of-life transitions or adjustments to new care settings.
- Collaborated with interdisciplinary teams of medical professionals to provide comprehensive care that addressed each client''s unique needs holistically.
- Assisted clients in achieving physical therapy goals by encouraging participation in prescribed exercises under the guidance of licensed therapists.
- Ensured client safety by closely monitoring their health and reporting any changes or concerns to family members and healthcare providers.
- Promoted overall mental health for elderly clients through engaging conversations on various topics of interest and reminiscing about past experiences.
- Improved elderly clients'' quality of life by providing compassionate, attentive care and companionship.
- Enhanced client well-being by organizing social outings and recreational activities tailored to individual interests and abilities.
- Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands to maintain a comfortable living environment for clients.
- Administered medications accurately according to prescribed schedules while carefully monitoring for potential side effects or interactions.
- Facilitated communication between clients, families, and medical professionals to ensure comprehensive care plans were implemented effectively.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Guided patients to restroom to support bladder and bowel relief requirements.
Care Assistant
Theresa Care Home
02.2020 - 04.2022
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Mitigated patient-care risks with regular equipment safety checks.
- Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
- Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
- Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
- Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Secretary
Spotlight Images
01.2018 - 02.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Improved office workflow by redesigning document submission process.
- Conducted research for special projects, contributing valuable insights that informed strategic decisions.
- Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Improved document management with introduction of new digital archiving system.
- Enhanced visibility of office policies by creating and distributing employee handbook.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Supported project management activities, contributing to timely completion of key initiatives.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Streamlined communication processes, resulting in faster response times to internal queries.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Professional Certificate - Caregiving And Health Care Assistance
Veritas University Abuja
Abuja, FCT, Nigeria06.2024
Bachelor of Science - Science And Environmental Education
University of Abuja
Gwagwalada, Abuja01.2018
School Leaving Certificate -
Saint Augustine Secondary School Obizi
Ezinihitte Mbaise Imo State06.2008
Skills
Respectful and Compassionate
Time Management
Elderly Care
Problem-Solving
Patient Care
Multitasking and Organization
Personal Hygiene Assistance
Dependable and Responsible
Daily living assistance
Compassionate Caregiving
Relationship Building
HOBBIES
Singing
Reading
Languages
Igbo
Native language
English
Proficient
C2
Timeline
Caregiver
Pan-Raf Hospital Nyanya
06.2024 - Current
Elderly Caregiver
Mercy Care Home
03.2022 - 05.2024
Care Assistant
Theresa Care Home
02.2020 - 04.2022
Secretary
Spotlight Images
01.2018 - 02.2020
Professional Certificate - Caregiving And Health Care Assistance
Veritas University Abuja
Bachelor of Science - Science And Environmental Education
University of Abuja
School Leaving Certificate -
Saint Augustine Secondary School Obizi
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