EKPIKEN VICTOR EKANEM
Abuja
Summary
Accomplished operations officer with over Five (5) years with diverse experience in managing and optimizing operations across multiple industries, including security, mining and retail. My career has been characterized by a commitment to operational excellence, with a strong emphasis on safety, and a proven ability to drive efficiency and deliver measurable results. Throughout my career, I have consistently demonstrated my ability to manage complex operational processes, optimize resource allocation, and lead teams to achieve organizational success.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Operations Manager
Afri-metals Mining
03.2022 - 11.2024
- Lead a comprehensive overhaul of the company's safety protocols, resulting in the 50% reduction in work place accidents
- Responsible for conducting toolbox meetings and implementing training programs that ensured all employees were well vast in safety procedures
- My leadership in establishing a proactive safety culture earned the company recognition from regulatory bodies and compliance with ISO 45001 standards
- Payed a pivotal role in managing the allocation of resources, including man power, machinery, and raw materials
- Achieved a 20% increase in production efficiency and a 15% reduction in operational costs
- Optimized the use of heavy machinery, reducing wear and tear by 25% and extending equipment life, which contributed to lower maintenance cost and increase uptime
- Directed cross functional teams in the execution of complex projects, ensuring seamless collaborations between departments
- My leadership in this successful completion of several high profile projects, including the expansion of production facilities and implementation of new mining technologies
- These projects not only enhance operational capabilities but also positioned the company as a leader in the industry
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Logistics Officer
Pilgrims Nigeria Security Limited
04.2020 - 02.2022
- Responsible for overseeing the entire lifecycle of security equipment and supplies, from procurement to distribution
- Implemented and advanced inventory management system that uses real time tracking to reduce discrepancies by 30%
- My effort in forecasting demand and optimizing stock levels have ensured that the company maintains operational readiness, with critical supplies always available when needed
- Manage a fleet of over fifty (50) vehicles essential for our security operations
- Introduced a predictive maintenance schedule, significantly reducing vehicle down-time by 40% and extending the lifespan of the fleet by 20%
- Implemented the GPS tracking system to monitor vehicle usage and optimize routes, leading to a 15% reduction in fuel cost and a 25% improvement in fleet utilization
- Tasked with developing and executing comprehensive operational plans that align logistics with the company's strategic objectives
- My focus on risk management includes conducting regular risk assessment and scenario planning, which has improved the company's crisis response capabilities
- This proactive approach have reduced incident response time by 35% and minimize disruptions during emergencies
- Managed relationships with key vendors, ensuring the timely procurement of essential supplies and services
- Achieved a 10% reduction in procurement cost and established long term partnerships that have improved the reliability of our supply chain
- My effort have also reduced lead time for critical supplies by 20%, further enhancing operational efficiency
- Developed logistical checklists to guide activities support.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Collaborated closely with sales teams to align logistic strategies with customer requirements, ensuring optimal service levels and positive client experiences.
Operations Officer
Calabar Spar Mall
01.2015 - 10.2016
- Customer experience enhancement: At Calabar Spar Mall, I was instrumental in transforming the customer experience
- Lead initiative to redesign store layouts, improve signage, and optimize customize flow which increased customer satisfaction scores by 30% and boosted sales revenue by 20%
- Implemented a mystery shopper programe to continuously monitor and improve service quality, ensuring that customers consistently receive excellent services
- Manage a diverse portfolio of vendors, negotiating contracts that resulted in annual cost savings of over 10%
- Introduced strategic sourcing initiatives, including identifying alternative suppliers and implementing a just-in-time inventory system
- These efforts reduced lead time by 25% and minimized storage cost by 15%, contributing to the mall's overall operational efficiency
- Responsible for the maintenance and upkeep of the mall's facilities, ensuring they met the highest standards of safety, cleanliness, and aesthetic appeal
- Introduced preventive maintenance schedule that reduced equipment breakdowns by 35% and facility related costs by 20%
- Additionally, I coordinated with safety teams to enhance the safety and security of the mall, resulting in a 40% decrease in security incidents
- Managed a team of employees, overseeing their daily activities, performance, and professional development
- Introduced comprehensive training programs focused on customer services, operational efficiency, and reduced staff turnover by 15%
- My leadership in staff development has created a more skilled and motivated workforce, directly contributing to the mall's success
Education
B.Ed - Educational Administration and Planning
University of Calabar
Calabar, Cross River State, Nigeria 06.2014 - 11.2019
Skills
Operations management
Customer service
MS office
Team leadership
Business development
Planning and implementation
Inventory management
Workflow optimization
Marketing
Project management
Health and safety compliance
Customer relationship management
Certification
Horebson Resources (Human Resources & Skill Acquisition), 2017
Affiliations
Nigerian Institute for Industrial Security (NIIS)
Additional Information
Available on Request.
Timeline
Operations Manager
Afri-metals Mining
03.2022 - 11.2024
Logistics Officer
Pilgrims Nigeria Security Limited
04.2020 - 02.2022
Operations Officer
Calabar Spar Mall
01.2015 - 10.2016
B.Ed - Educational Administration and Planning
University of Calabar
06.2014 - 11.2019
Similar Profiles
CA Ankita SoodCA Ankita Sood
S/4 HANA Group Reporting 2022 Upgrade at BHP- Mining and Metals Company, AustraliaS/4 HANA Group Reporting 2022 Upgrade at BHP- Mining and Metals Company, Australia
Reuben ChibamboReuben Chibambo
Charger Operator/blaster at Non Ferrous Metals Mining Africa NFCACharger Operator/blaster at Non Ferrous Metals Mining Africa NFCA
SYARIF FAISAL ALKADRIESYARIF FAISAL ALKADRIE
Corporate Secretary Division Head at PT. ANTAM Tbk. (Metals and Mining – Nickel & Bauxite Business)Corporate Secretary Division Head at PT. ANTAM Tbk. (Metals and Mining – Nickel & Bauxite Business)