Ekam Ekam Ibokette
Logistics And Maritime Transport
Port Harcourt ,Rivers
Summary
Dynamic operations leader with a proven track record at Intels Nigeria Limited, excelling in staff management and process improvement. Achieved significant operational efficiency through strategic planning and effective team building. Renowned for enhancing customer satisfaction and implementing quality assurance measures, fostering a culture of continuous improvement and collaboration.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Receipt and Despatch Supervisor
Intels Nigeria Limited
01.2024 - Current
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Marine Supervisor
Intels Nigeria Limited
03.2014 - 12.2023
- Implemented best practices from industry research findings into daily routines further enhancing operational efficiency.
- Reduced maintenance costs with proactive equipment inspections and preventive measures.
- Promoted a safety-first culture within the team, leading to reduced accidents and improved overall performance.
- Managed budgets, ensuring cost-effective use of resources while maintaining high-quality standards in marine operations.
- Supported interdepartmental coordination efforts through clear communication channels resulting in seamless execution of complex maritime tasks.
- Streamlined communication between departments, optimizing workflow efficiency and teamwork.
- Established strong relationships with clients, fostering a positive reputation for reliability and professionalism.
- Participated actively in company audits providing necessary documentation showcasing adherence to regulatory requirements.
- Ensured timely project completion by effectively managing daily operations and scheduling.
- Improved vessel safety by implementing strict marine supervision and inspection protocols.
- Maintained regulatory compliance by staying current on laws, regulations, and industry standards.
- Conducted thorough risk assessments to minimize hazards during marine operations.
- Collaborated with management to develop strategic plans for improving operational efficiency in marine activities.
- Supervised the loading and unloading of cargo to ensure proper stowage and securement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Quayside Supervisor
Intels Nigeria Limited
07.2006 - 02.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
High School Diploma - Maritime Transport And Business Management
Maritime Academy of Nigeria, Oron
Oron, Akwa Ibom State 08.2004
Skills
Staff management
Operations management
Process improvement
Strategic planning
Inventory control
Schedule development
Business development
Decision-making
Customer service
Employee motivation
Team building
Goal oriented
Staff development
Training and mentoring
Attention to detail
Relationship building
Analytical thinking
Complex Problem-solving
Priority management
Processes and procedures
Public speaking
Project planning
Process monitoring and improvement
Business administration
Policy enforcement
Conflict resolution
Verbal and written communication
Performance management
Documentation and reporting
Problem-solving
Problem-solving abilities
Multitasking
Time management abilities
Reliability
Active listening
Task prioritization
Adaptability
Problem-solving aptitude
Goal setting
Quality assurance
Continuous improvement
Idea development and brainstorming
Written communication
Teamwork
Certification
Post graduate diploma in Logistics and transport studies
Timeline
Post graduate diploma in Logistics and transport studies
11-2025
Receipt and Despatch Supervisor
Intels Nigeria Limited
01.2024 - Current
Marine Supervisor
Intels Nigeria Limited
03.2014 - 12.2023
Quayside Supervisor
Intels Nigeria Limited
07.2006 - 02.2014
High School Diploma - Maritime Transport And Business Management
Maritime Academy of Nigeria, Oron