EKAH THEODORA

Work History

PVWater International Limited

F.C.T, Abuja

09.2021 - Current

Increased filing systems efficiency by 95%.
Increased team productivity by reorganizing office supplies and protocols.
Maintained computer and physical filing systems.
Compared vendor prices to ensure optimal savings.
Prepared vendor invoices and processed incoming payments.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.

African Renewable Energy Alliance

10.2019 - Current

Responded to inquiries from clients and and delivered information to inform and educate subscribers.
Produced professional and error-free letters.
Increased office efficiency by modernizing document organization systems and effectively implementing renewable energy solutions.
Managed calendars to strategically coordinate meetings, appointments and events.
Maintained clean reception area to promote positive, professional environment for clients.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

PVWater International Limited

F.C.T, Dutse Alhaji

02.2021 - 03.2021

Generated sales revenue for accounting division through the diligent delivery of business products and customer relationship.
Sought out and followed up soft sales leads for continued new business growth and graphical progression.
Captured and input detailed information into Microsoft for accurate record-keeping, maintaining detailed compliance.
Proactively supported Directors to heighten sales efficiency in line with marketing strategy.
Recruited, interviewed and hired people who would add value, a positive attitude and knowledge to sales team.
Collected customer and market feedback and reported information to company leadership.
Oversaw sales operations in Dutse Alhaji geographical area.
Strengthened profit opportunities by effectively managing time and resources to meet sales objectives.

Economic Community of West African States, ECOWAS

F.C.T, Abuja

04.2019 - 10.2019

Provided feedback as outbound communications used by Directors as follow up on policy-making actions for consistent information activity within ECOWAS.
Conscripted engaging accurate and effective press releases as published on website by supervisors.
Created interactive digital presentations for Ambassadors of international communities for deliberation which was subsequently interjected in subsequent meetings.
Received and screened high volume of internal and external communications, including email and mail.
Provided logistical support for programmes, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Enhanced customer satisfaction ratings by resolving issues efficiently.
Handed client correspondence and tracked records to foster office efficiency.
Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Sorted and distributed business correspondence to correct department or staff member.
Drove customer feedback to deliver information to management for corrective action increasing department efficiency by 12%.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

Nigerian National Petroleum Corporation, NNPC

F.C.T, Abuja

05.2015 - 08.2015

Drafted and edited content for organizational publications, including newsletters which was used to engage stakeholders and public at large which increased viewership, readership by 35%.
Collaborated with media agencies for company and product coverage geared towards promoting and enhancement of company brand.
Answered incoming telephone calls, took down messages and provided information.
Produced high-quality documents, spreadsheets and presentations for internal, customer-facing needs using MS Office suite.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Assisted in development of various print marketing materials.
Maximized productivity by analyzing protocols and identifying areas for improvement.
Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support communications department.