Ejuvwevwo Chapele
Warri
Summary
Accomplished Deputy Administrative Assistant at Delta State Local Government Commission, adept in program coordination and critical thinking. Demonstrated success in staff management and fostering professional growth, significantly enhancing case management strategies and community trust. Skilled in relationship building and influential in developing training materials, contributing to improved customer retention and support team performance.
Overview
25
25
years of professional experience
Work History
Deputy Administrative Assistant
Delta State Local Government Commission
Asaba, Delta, Nigeria
01.2002 - Current
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Provided thorough training to junior deputies, fostering professional growth and skill development.
- Mentored new recruits during their probationary period, offering guidance on policy adherence, tactical skills, and professionalism within the force.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Performed research to collect and record industry data.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Care Support Assistant
Pima Grows Nig Ltd
Ovwian Warri
03.2001 - 12.2001
- Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
- Managed high call volume, prioritizing cases and providing prompt assistance to customers.
- Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.
- Assisted in the development of training materials and resources for the support team to enhance overall performance levels.
- Contributed to improvements in customer retention rates through exceptional service quality and relationship-building efforts.
- Managed filing system, entered data and completed other clerical tasks.
Teacher
Abarshi Secondary School, Yauri
Birnin Kebbi, Kebbi, Nigeria
02.2000 - 01.2001
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Education
Master of Arts - English
University of Ibadan
Ibadan, Oyo State, Nigeria03.2015
Skills
- Meetings and presentations
- Program coordination
- Influencing skills
- Staff Oversight
- Staff Management
- Interview techniques
- Dispatch
- Relationship building and management
- Critical Thinking
- Decision-Making
Helping Children to attain their potentials
I am a Sunday school teacher in my local Church, and I teach children morals from the Bible, organise skill acquisition programs to enhance the children's potential.
We organise excursions to various places of interest to enlighten and educate them on different aspects of life.
Timeline
Deputy Administrative Assistant
Delta State Local Government Commission
01.2002 - Current
Care Support Assistant
Pima Grows Nig Ltd
03.2001 - 12.2001
Teacher
Abarshi Secondary School, Yauri
02.2000 - 01.2001
Master of Arts - English
University of Ibadan