Ehigiator Sunday
Bank Facility Manager
Abuja,FCT Abuja
Summary
Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Facility Manager
Heritage Bank Plc
Abuja
10.2022 - Current
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 30 in day-to-day activities.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Maintained facility grounds, equipment and safety compliance.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Ordered, maintained and distributed supplies and inventory.
Service Associate
Heritage Bank Plc
Abuja
05.2016 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Reviewed and implemented points from regulators and internal audits to improve control and customer service standards.
- process Bank customer cash deposit and withdrawal
- Manage complained from customer regarding delays in transaction like money transfer,ATM dispense error
Education
Higher National Diploma HND - Business Administration And Management
Dorben Polytechnic,(formally ASACS)
BWARI, ABUJA 02.2003 - 11.2007
Skills
Planning and scheduling
Cost-reduction methods
Facility Building inspections
Operations oversight
Service contracts management
Leadership and supervision
Performance Evaluations
Cultural Awareness
Organization and Time Management
Teambuilding
Attention to Detail
First Aid/CPR
Training and Development
Analytical and Critical Thinking
Problem-Solving
Timeline
Facility Manager
Heritage Bank Plc
10.2022 - Current
Service Associate
Heritage Bank Plc
05.2016 - 09.2022
Higher National Diploma HND - Business Administration And Management
Dorben Polytechnic,(formally ASACS)
02.2003 - 11.2007