Delta State Polytechnic Oghara - Natinal Diploma, Computer Engineering
Omo Ode Primary School - First School Leaving Certificate ,
Institute of Continuing Education - West Africa Examination Counsel ,
Work History
MTN costumer service Representative
MTN Satellite Communications
02.2018 - 11.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Work Preference
Work Type
Part TimeFull TimeContract WorkInternship
Work Location
Remote
Important To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsStock Options / Equity / Profit Sharing
Skills
Fluent in English
Easy to work with
Ready to learn & adapt to any environment
* I accept correction and easily learn from mistakes
Product Support Specialist L2/System Administrator at MTN Satellite CommunicationsProduct Support Specialist L2/System Administrator at MTN Satellite Communications