Timeline
Work History
Work Preference
Skills
Education
Efezino  Kingsley

Efezino Kingsley

Timeline

Delta State Polytechnic Oghara - Natinal Diploma, Computer Engineering
Omo Ode Primary School - First School Leaving Certificate ,
Institute of Continuing Education - West Africa Examination Counsel ,

Work History

MTN costumer service Representative

MTN Satellite Communications
02.2018 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Work Preference

Work Type

Part TimeFull TimeContract WorkInternship

Work Location

Remote

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Skills

Fluent in English

Easy to work with

Ready to learn & adapt to any environment

* I accept correction and easily learn from mistakes

Can work under pressure

Can work alone and also in a team

Punctual and always keep to deadline

ldealist

Education

First School Leaving Certificate -

Omo Ode Primary School

West Africa Examination Counsel -

Institute of Continuing Education

Natinal Diploma - Computer Engineering

Delta State Polytechnic Oghara
Efezino Kingsley