Efe Osunde George
Newcastle-under-Lyme
Summary
Dedicated and compassionate Healthcare Support Worker with extensive experience delivering high-quality, person-centred care in health and social care settings. Recognised for reliability, professionalism, and the ability to build positive relationships with residents, families, and colleagues. Skilled in supporting individuals' physical, emotional, and social wellbeing while promoting dignity, independence, and inclusion. Possessing excellent communication, organisational, and problem-solving skills, with a proactive approach to teamwork and maintaining high standards of care. Now seeking to progress into a Team Leader/Activities Coordinator role where I can motivate others, enhance resident engagement, and contribute to delivering outstanding care and meaningful activities.
Overview
4
4
years of post-secondary education
16
16
years of professional experience
Work history
Support Worker
CareTech Community Services Porthill Bank
Porthill Bank, Newcastle-under-Lyme
2024.05 - Current
- Provide appropriate support in all areas of the individuals I support, as outlined in their plans, including daily living skills, social activities, emotional support, medication and personal care etc.
- Empowere patients by providing choice during mealtimes and encouraging independence during personal care routines.
- Support individuals with Autism Spectrum Disorder (ASD), learning disabilities, and behaviours that challenge using positive behaviour support (PBS) strategies, de-escalation techniques, and consistent communication approaches.
- Use alternative communication methods where required, including visual supports, Makaton, social stories, or simple, clear language to meet individual communication needs.
- Support individuals in the preparation of meals, laundry duties and cleaning.
- Keep precise notes and records as well as being able to deliver this information into report format.
- Promote emotional wellbeing by providing reassurance, emotional support, and structured routines that reduced anxiety and helped individuals manage changes in their environment.
- To maintain and promote good working relationship with staff, parents, Social Services and the general public.
Mental Health Support Worker
Ballington House Elysium (Via DNA Care Services)
Leek, Stoke-on-Trent
2023.11 - 2024.04
- Built strong, trusting relationship with patients by providing continuous support.
- Crisis Intervention.
- Monitor and record individual mental health status and report any significant changes.
- Delivered individuals support plan.
- Aided in general mobility.
- Facilitate and participate in therapeutic activities and group sessions.
- Assisted in walking, talking and movement activities for rehabilitation purposes.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
Mental Health Support Worker
Moorlands Elysium (Via DNA Care Services)
Cheadle, Stoke-on-Trent
2023.11 - 2024.04
- Supporting patients with complex medical and behavioural need.
- Supporting and caring for patients suffering from mental and neurological condition.
- Monitoring patients and performing basic health checks.
- Serving meals and helping to feed patients.
- Helping patients move around.
- Help patients with social and physical activities.
- Actively listened to patient's complaints and feedback, actioning improvements to continuously elevate quality of care.
Healthcare Assistant
GeoAmeh Care Home
Benin City, Nigeria
2018.03 - 2023.07
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Supporting service users with social with social and physical activities as well as basic such as eating and drinking.
- Aided in bathing, dressing and continence support.
- Performed housekeeping duties.
- Displayed good communication with an enthusiastic approach to the provision of quality care delivery.
- Managed general household chores and duties.
Housekeeping Supervisor
Zionsville Homes And Apartments
Benin City, Nigeria
2015.01 - 2018.02
- Accurately managed roasters.
- Maintained inventory of cleaning products for the buildings.
- Evaluate housekeeper's performances, providing constructive feedback and improve efficiency,
- Organised schedules team members and guaranteed that every shift was substantially covered.
- Thoroughly sanitised and disinfected all areas and got rid of foul-smelling odours.
- Handled customer complaints calmly and diplomatically.
- Checked all equipment, linens and other tools before cleaning.
Supervisor
JIL NewWorld Hotels
Edo State, Nigeria
2010.03 - 2015.01
- Managed daily operations to increase productivity.
- Fostered a positive work culture to boost employee morale.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Monitored employee attendance records for maintaining discipline within the team.
Education
Bachelor Of Arts - History And International Studies
Ambrose Alli University
Edo State, Nigeria 2002.04 - 2006.06
NVQ Level 3 -
UK Professional Development Academy
United KingdomCare Certificate
United KingdomSkills
- Basic life support
- Team player
- Reliability and Trustworthiness
- Compassionate and Empathetic
- Ability to multitask and work under pressure
- Safeguarding knowledge
- Manual handling training
- Medication Administration
- Observation and documentation
- Moving and handling
- Health and safety
- Professional boundaries understanding
- Dealing with vulnerable clients
Timeline
Support Worker
CareTech Community Services Porthill Bank
2024.05 - Current
Mental Health Support Worker
Ballington House Elysium (Via DNA Care Services)
2023.11 - 2024.04
Mental Health Support Worker
Moorlands Elysium (Via DNA Care Services)
2023.11 - 2024.04
Healthcare Assistant
GeoAmeh Care Home
2018.03 - 2023.07
Housekeeping Supervisor
Zionsville Homes And Apartments
2015.01 - 2018.02
Supervisor
JIL NewWorld Hotels
2010.03 - 2015.01
Bachelor Of Arts - History And International Studies
Ambrose Alli University
2002.04 - 2006.06
NVQ Level 3 -
UK Professional Development Academy
Care Certificate