Summary
Overview
Work History
Education
Skills
Websites
Professionalcourses
Volunteer Experience
Timeline
AdministrativeAssistant
Efemena Akelemo

Efemena Akelemo

Project Manager
Asaba

Summary

Assistant Chief with career history managing operations, activities and services. Recommend management goals and objectives and assist in supervising, directing and managing daily operations. Skilled in human resources, operations, production and compliance. Assists Chief in meeting all departmental goals and objectives.

Overview

17
17
years of professional experience

Work History

Assistant Chief Cultural Coordinator

Directorate of Culture and Tourism
3 2012 - Current
  • Delivering high-quality customer service to internal and external stakeholders, ensuring their satisfaction and fostering positive relationships
  • Developing and executed plans and policies to preserve the cultural heritage of Delta State, contributing to the promotion of cultural identity
  • Providing guidance and support to communities in their cultural preservation efforts, fostering community engagement and collaboration
  • Conducting periodic evaluations and appraisals, mentoring and coaching personnel to enhance performance and professional growth
  • Managing administrative, operational, and financial responsibilities associated with the ministry, ensuring efficient operations and resource allocation.

Administrative Assistant to the Permanent Secretary

Directorate of Culture and Tourism
03.2012 - 03.2018
  • Managed daily schedules, appointments, and administrative tasks, providing efficient secretarial support to the permanent secretary
  • Ensured exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with stakeholders
  • Handled financial transactions, including cash management and accurate record-keeping, following established procedures
  • Managed inventory and stock rotation, maintaining product availability and implementing promotional strategies
  • Collaborated with colleagues to achieve daily tasks, contributing to a positive and productive work environment.

Merchandiser

eXPD8 Field Marketing
07.2011 - 01.2012
  • Strategically set up product displays to enhance visibility and increase sales
  • Provided excellent customer service, building rapport with store colleagues and customers
  • Communicated product information effectively, paying attention to detail and customer needs
  • Conducted store visits to ensure compliance with merchandising standards
  • Utilized planograms to optimize product layout and organization.

Learning Support Assistant

Cantonian High School
12.2010 - 06.2011
  • Assisted students with diverse needs, supporting their learning and development
  • Collaborated with teachers to create a conducive learning environment
  • Ensured students' safety and facilitated their access to educational activities
  • Maintained records and provided regular feedback on students' progress
  • Promoted inclusivity and positive relationships among students
  • Supervised and supported pupils, including those with special needs, ensuring their safety and access to learning activities
  • Established positive relationships with pupils, serving as a role model and responding to individual needs
  • Provided clerical and administrative support, such as photocopying and making lists.

Assistant Media Editor

The Carpenter's Ministry
06.2007 - 09.2010
  • Handled inbound and outbound customer calls, ensuring effective communication
  • Provided information and reminders to customers regarding television shooting schedules, demonstrating organizational skills
  • Advised customers on performance methods and preferences
  • Produced voice-over productions using Adobe software, promoting the company's image
  • Developed scripts for advertisements, short dramas, and music videos
  • Designed graphics for publishing using Microsoft Publisher, Macromedia Fireworks 8, and Adobe Photoshop
  • Conducted face-to-face meetings with stakeholders to negotiate and agree on procurement and contracting details.

Education

Master of Arts (M.A) in International Relations -

Swansea University
Swansea, United Kingdom

Bachelor of Arts (B.A) in Music - undefined

Delta State University

Skills

Service Delivery Management

Professionalcourses

  • UI/UX Product Design, 09/2022
  • Google Project Management, 03/2024
  • IT Support, Ongoing

Volunteer Experience

  • Assistant Project Manager, Coriftech Solutions, 09/2023, Present, Conducting in-depth research to identify potential vendors required for the project and presented findings to the Project Manager for review., Assisting the Project Manager in creating comprehensive project documentation and ensuring regular updates., Maintaining accurate records of project progress and completion status., Generating weekly reports summarizing the current status of active projects for review by the Project Manager., Monitoring quality assurance processes to ensure products met customer requirements., Conducting stakeholder engagements to provide project updates and communicate any changes in scope or timeline., Facilitating negotiation sessions with senior stakeholders alongside the Project Manager.
  • Volunteer, Discovery, University of Swansea, 10/2010, 09/2011, Supported primary school-aged children through after-school clubs, including library and filming workshops., Assisted as a teaching assistant, providing educational support to students., Received training on safeguarding children and raising awareness of child safety., Managed difficult behavior and fostered a positive and inclusive learning environment., Actively listened to children and promoted their engagement and participation., Developed play skills to enhance children's learning and enjoyment.

Timeline

Administrative Assistant to the Permanent Secretary

Directorate of Culture and Tourism
03.2012 - 03.2018

Merchandiser

eXPD8 Field Marketing
07.2011 - 01.2012

Learning Support Assistant

Cantonian High School
12.2010 - 06.2011

Assistant Media Editor

The Carpenter's Ministry
06.2007 - 09.2010

Assistant Chief Cultural Coordinator

Directorate of Culture and Tourism
3 2012 - Current

Master of Arts (M.A) in International Relations -

Swansea University

Bachelor of Arts (B.A) in Music - undefined

Delta State University
Efemena AkelemoProject Manager