Chris Anyanwu
Civil Engineer
Lagos,LA
Summary
Experienced Construction worker with over 9 years of experience in both Construction and the Finance industry. Excellent reputation for resolving problems and improving customer satisfaction. Versatile employee. Highly effective at driving quality and service improvements to build loyal and satisfied customers.
Overview
26
26
years of professional experience
15
15
years of post-secondary education
Work History
Service Manager
KEYSTONE BANK LTD
UYO, AKWAIBOM
09.2015 - Current
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Followed up with customers during and after installations to verify satisfaction.
- Organized ongoing maintenance schedules to boost system performance.
- Assessed employee work and improved performance with best approaches.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Updated existing customers on new products, updated services and changes in accounts to maintain good rapport and increase sales
- Trained 9 less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Set and administered department budgets for expenditures, materials and labor.
Construction Site Engineer
OGE HOUSE AND LAND LTD
PORTHARCOURT, RIVERS
02.2009 - Current
- Reviewed construction work against technical designs and drawings to assess compliance.
- Audited sites to collect and analyze structural, electrical and engineering data.
- Assisted project team with conflict resolution between owner, contractor and subcontractor.
- Estimated costs associated with labor, equipment and materials required to produce specific designs.
- Set work schedules, coordinated site facilities and monitored progress.
- Visited construction sites weekly to evaluate work quality.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Corporate Support Officer
Keystone bank ltd
PORTHARCOURT, RIVERS
09.2011 - 11.2015
- Processed checks to vendors and sought out signatures.
- Entered invoice into accounting software for payment.
- Managed contract and price negotiations with office vendors and service providers.
- Participated actively in planning and executing company events.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Construction Worker
DRANIBS NIGERIA LTD
UYO, AKWAIBOM
01.2009 - 08.2011
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Measured dimensions of finished pieces for conformance to specifications.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Directed traffic away from hazardous locations to protect team members and general public.
- Prepared job sites for work plans by measuring and marking different distances.
Education
Bachelor of Science - Mechanical Engineering
IMO STATE UNIVERSITY
OWERRI 03.2004 - 11.2009
HIGHER NATIONAL DIPLOMA - Civil Engineering
FEDERAL POLYTECHNIC NEKEDE
NEKEDE IMO STATE 02.2001 - 09.2007
Bachelor of Science - Statistics
IMO STATE UNIVERSITY
OWERRI 02.2019 - 02.2022
Skills
Customer service management
Sports, Writing, Design, Driving and Travelling.
I am a gym enthusiast. Boxing, Weightlifting, Table and Lawn Tennis. I write for leisure on blog sites. I love driving long distance especially with heavy duty trucks. I love travelling to see new cultures and engage new environment. I like to learn new things and gain more knowledge.
Timeline
Bachelor of Science - Statistics
IMO STATE UNIVERSITY
02.2019 - 02.2022
Service Manager
KEYSTONE BANK LTD
09.2015 - Current
Corporate Support Officer
Keystone bank ltd
09.2011 - 11.2015
Construction Site Engineer
OGE HOUSE AND LAND LTD
02.2009 - Current
Construction Worker
DRANIBS NIGERIA LTD
01.2009 - 08.2011
Bachelor of Science - Mechanical Engineering
IMO STATE UNIVERSITY
03.2004 - 11.2009
HIGHER NATIONAL DIPLOMA - Civil Engineering
FEDERAL POLYTECHNIC NEKEDE
02.2001 - 09.2007
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