Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of General Data Protection Regulation and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps office running smoothly.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Production Manager
OAU Food Enterprise
Abuja, Nigeria
07.2020 - Current
Streamlined production processes to enhance efficiency.
Managed project timelines for successful product delivery.
Optimised inventory control with accurate forecasting.
Innovated production techniques, resulting in cost-saving measures.
Planning and organizing production schedules.
Ensuring that production is cost-effective
Monitoring the production process and adjusting schedules as needed
Overseeing the maintenance of equipment and machinery.
Continuosly looking for ways to improve production processes and reduce cost.
REALTOR
Yuleyalvin Nig Ltd
Hamza street, Nigeria
08.2015 - Current
Manage portfolio of properties for lease/sale
Conduct property inspections to verify the availability and condition of the property
Conduct legal search on property document to determine the originality and authenticity before advertisement and sales
Polite and professional dealing with clients ,property owners and building contractors
Prepare legal documents
Advertising of properties
Receipting of monies as required
Improve client trust by effectively communicating property details.
Negotiated contracts for successful sales deals.
Arranged viewings of properties to expedite sales process.
Marketed high-end residential properties, resulting in increased interest from potential buyers.
Enhanced customer satisfaction with professional and timely responses to enquiries.
Coordinated property inspections for maintenance checks and repairs.
Conducted market research to ensure accurate pricing of properties.
Collaborated with solicitors during the closing process, ensuring smooth transactions.
Assisted clients with paperwork necessary for finalising property sales.
Developed comprehensive marketing plans for newly listed properties, generating quick interest from prospective buyers.
Promoted listings via social media platforms which boosted visibility.
Professionally represented sellers in complex negotiation with prospective buyers.
Showed residential properties and explained features, value and benefits of available homes.
BRANCH HEAD
HarvestBig Trade Investment Hub
Kubwa, Abuja
08.2019 - 08.2020
Oversea the general operation of the branch
Plan, organize, direct, control and evaluate daily operations
Initiate several strategies to improve the company's client base
Developed marketing strategies to increase local presence and brand awareness.
Built strong relationships with key customers, enhancing loyalty and trust.
Conducted regular audits to maintain adherence to regulations and standards.
Analysed market trends for strategic planning and decision making purposes.
Liaised with senior management, communicating pertinent branch information effectively.
Handled recruitment process to ensure selection of competent personnel for various roles.
Monitor the performance of all her branch, prepare and submit weekly performance report to the Board
Directed day-to-day work of 15 employees and motivated teams to exceed objectives.
Developed key operational initiatives to drive and maintain substantial business growth.
ASSISTANT BRANCH COORDINATOR
HarvestBig Trade Investment Hub
Abuja, Nigeria
07.2019 - 08.2020
Implement marketing strategy to attract investors to the company
Close monitoring of investors portfolio
Recruit, train and supervise staff
Head weekly progress meetings and report to the Board
Introduced investment plan that helped clients save to make purchases,school fees,house rents and to pay for future events inturn growing the investors' portfolio of the company
Streamlined team communication by implementing effective coordination strategies.
Enhanced team productivity with efficient delegation of tasks.
Facilitated cross-departmental meetings for improved collaboration efforts.
Improved workflow efficiency by developing process improvements.
Assisted in budget preparation and financial planning procedures.
Coordinated staff training sessions to enhance skills and knowledge base.
Oversaw daily operations ensuring consistency in quality and service delivery.
Trained and assigned tasks to team members.
ADMIN/ACCOUNT OFFICER
Biwater Nigeria Ltd
Kubwa , Nigeria
07.2010 - 09.2014
Schedule and organize meetings
Delegate duties to office staff
Manage personnel file
Receive and file correspondent
Order office supplies and manage inventory
Identify current and prospective staffing requirements
Co-ordinate and plan for office services such as accommodation, relocation, process travel document and handling flights and hotel bookings, supplies, coordinates duty drivers and vehicles, maintenance and security services
Type, proofread, receive and reply correspondence and other documents
Received and make official calls
Reconcile accounts
Daily cash disbursement
Prepare and manage payroll
Conducted monthly reconciliations of bank accounts for accuracy purposes.
Managed accounts payable and receivable to maintain steady cash flow.