Summary

Overview

Work History

Education

Skills

Hobbies and Interests

Personal Information

Languages

Timeline

EDOKPOLOR BRIGHT

Benin City,Nigeria

Summary

Sales and Business Development professional with 6 years of experience in financial services, fintech, and retail. Onboarded and retained over 549 customers while exceeding sales targets. Built strong client relationships, identified market opportunities, and delivered tailored solutions to drive revenue growth.

Overview

Language

years of post-secondary education

years of professional experience

Work History

Field Sales Agent /Business Relationship Manager

Bankly | Readycash | Microsystem | Moniepoint MFB

Lagos, Nigeria

01.2019 - Current

Onboarded and retained Over 549+ new customers across Lagos and Edo State, consistently surpassing monthly acquisition targets.
Converted high-volume telesales enquiries into active users while meeting call-time targets.
Maintained strong relationships with potential and existing customers through in-person, telephone, and webchat communication.
Demonstrated products to prospective clients, emphasizing features and benefits to influence purchase decisions.
Applied upselling and cross-selling strategies aligned with store goals to grow revenue per customer.
Listened to customer objections and concerns, offering tailored solutions to resolve issues and improve satisfaction.
Took inbound calls from prospective clients, providing accurate quotations and benefit breakdowns.
Delivered outstanding customer experiences through attentive care and prompt resolution of queries and complaints.
Produced detailed sales and performance reports for senior management and key stakeholders.
Maintained up-to-date knowledge of industry trends and competitor offerings to position products competitively.

Barbing Apprentice

Flexy Barbing Shop

Benin City, NG

05.2011 - 01.2012

Enhanced client communication and customer service skills in fast-paced personal care environment.
Established and nurtured loyal client base through consistent quality service and punctuality.
Coordinated appointment scheduling and optimized daily shop operations.

Sales Representative

Grocery Supermarket

Benin City, NG

01.2010 - 04.2011

Managed daily sales floor operations, enhancing customer experience through product selection assistance and transaction completion.
Managed daily sales floor operations, assisting customers with product selection and completing transactions.
Monitored stock levels and proactively communicated replenishment needs to management, ensuring continuous product availability.
Maintained product displays and store cleanliness, contributing to a positive shopping environment for customers.

Education

Bachelor of Arts - Philosophy

Ambrose Alli University

Ekpoma , Nigeria

01.2012 - 08.2016

Senior Secondary School Certificate (SSCE) -

Libra College

First School Leaving Certificate -

Iguodala Primary School

Edo State