Ede Omasan Gloria
Business Development Officer
Warri ,Delta
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
HMO Officer
Island Clinic &Maternity Limited
Warri , Delta
01.2020 - Current
- Increased customer satisfaction by resolving issues.
- Drove operational improvements which resulted in savings and improved profit margins.
- Developed and maintained courteous and effective working relationships.
Secretary
Standard Printing Press
Warri , Delta
03.2015 - 12.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Created and updated records and files to maintain document compliance.
- Scheduled appointments and conducted follow-up calls to clients.
Customer Service Officer
Integrated Services
Warri, Delta
05.2013 - 12.2015
- Resolved Product or Service issues by clarifying customer's complaints, determining causes of problems and selecting best solutions.
- Responded to customer inquiries and queries to provide thorough and speedy resolutions.
- Prepared Product or Service reports by collecting and analyzing customer needs.
Secretary
HCN Properties
Warri , Delta
07.2011 - 01.2012
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Environmental Health and Safety Officer
Chevron Nigeria Limited.
Warri , Delta
04.2007 - 04.2009
- Developed organizational policies designed to meet environmental goals through testing and applying solutions to reduce pollutant outputs.
- Enforced hazard elimination and control requirements for indoor and outdoor spaces to reduce accidents.
- Organized and conducted safety meetings to roll out new initiatives.
Education
Senior School Certificate Examination - Business Administration And Management
Continental College Effurun
Effurun Delta State 09.1998 - 07.2004
HIGHER NATIONAL DIPLOMA - Business Administration And Management
Lagos City Polytechnic
Lagos 06.2008 - 10.2010
National Diploma -
Delta State Polytechnic Ozoro
Delta State 09.2005 - 11.2007
Skills
Teamwork and Collaboration
Critical Thinking
Attention to Detail
Active Listening
Data Entry
Certification
National Youth Service Corps
Timeline
HMO Officer
Island Clinic &Maternity Limited
01.2020 - Current
Secretary
Standard Printing Press
03.2015 - 12.2018
Customer Service Officer
Integrated Services
05.2013 - 12.2015
Secretary
HCN Properties
07.2011 - 01.2012
National Youth Service Corps
03-2011
HIGHER NATIONAL DIPLOMA - Business Administration And Management
Lagos City Polytechnic
06.2008 - 10.2010
Environmental Health and Safety Officer
Chevron Nigeria Limited.
04.2007 - 04.2009
National Diploma -
Delta State Polytechnic Ozoro
09.2005 - 11.2007
Senior School Certificate Examination - Business Administration And Management
Continental College Effurun
09.1998 - 07.2004