EBERE ESTHER JOHN
Enugu,Nigeria
Summary
Dynamic and results-driven hospitality and administrative professional with over 8 years of experience across food production, kitchen operations, housekeeping supervision, administrative support, and customer service. Adept at food safety compliance, inventory management, team coordination, and delivering exceptional guest experiences. Currently pursuing a B.Sc. in Tourism Studies, with growing expertise in virtual assistance, data entry, and business support operations.
Overview
13
13
years of professional experience
Work History
Admin Support
DainzBooks Global Ventures
01.2026 - Current
- Provide comprehensive administrative and operational support to management
- Handle data entry, documentation, and records management with accuracy and confidentiality
- Coordinate scheduling, correspondence, and internal communications
- Support virtual operations including email management and digital file organisation
Chef
1920 Lounge
Enugu
01.2025 - 12.2025
- Prepared and presented high-quality meals in a fast-paced lounge environment
- Maintained strict hygiene and food safety standards
- Assisted in food costing and inventory monitoring
- Collaborated with team members to ensure timely service delivery
Housekeeping Supervisor
Acropolis Residence & Resort
Anambra
01.2024 - 12.2024
- Supervised housekeeping staff to ensure cleanliness and guest satisfaction
- Conducted room inspections to uphold quality and brand standards
- Scheduled staff duties and monitored performance consistently
- Resolved guest complaints promptly and professionally
Housekeeper / Waitress
Acropolis Residence & Resort
Anambra
01.2023 - 12.2023
- Delivered excellent table service to guests in a resort setting
- Maintained clean and organised dining and guest areas
- Assisted kitchen staff during peak service periods
Chef
The Food Factory Confectionery
Enugu
01.2021 - 12.2023
- Prepared pastries and meals in accordance with standard recipes and quality benchmarks
- Managed food supplies effectively, minimising wastage and reducing costs
- Ensured full compliance with food safety regulations and hygiene standards
- Supported daily kitchen operations and production planning
Sales Representative
Jumia Nigeria
01.2019 - 12.2021
- Assisted customers with product selection and seamless order processing
- Consistently achieved sales targets through effective communication
- Managed customer complaints and improved overall satisfaction
Cook
KD Kitchen
Enugu
01.2013 - 12.2018
- Prepared a wide range of local and continental dishes to a high standard
- Maintained kitchen cleanliness and safety standards at all times
- Assisted in bulk meal preparation for events and large-scale catering
Education
B.Sc. - Tourism Studies
National Open University of Nigeria
Basic Certificate - Hospitality
Lantana College of Hospitality
EnuguND - Science Laboratory Technology
Institute of Management & Technology
EnuguWAEC -
Community Secondary School
UgbawkaSkills
- Food Preparation & Presentation
- Menu Planning
- Food Safety & Hygiene
- Kitchen Inventory & Stock Control
- Cost Control
- Housekeeping Supervision
- Admin Support
- Data Entry
- Virtual Assistance
- Records Management
- Scheduling & Coordination
- Team Leadership
- Customer Service Excellence
- Time Management
- Multitasking
- Problem-Solving
- Conflict Resolution
References
Available upon request.
Languages
- Igbo
- Hausa
- English, Fluent
- Igbo, Fluent
- Hausa, Basic
Core Competencies
Food Preparation & Presentation, Menu Planning, Food Safety & Hygiene, Kitchen Inventory & Stock Control, Cost Control, Housekeeping Supervision, Admin Support, Data Entry, Virtual Assistance, Records Management, Scheduling & Coordination, Team Leadership, Customer Service Excellence, Time Management, Multitasking, Problem-Solving, Conflict Resolution
Timeline
Admin Support
DainzBooks Global Ventures
01.2026 - Current
Chef
1920 Lounge
01.2025 - 12.2025
Housekeeping Supervisor
Acropolis Residence & Resort
01.2024 - 12.2024
Housekeeper / Waitress
Acropolis Residence & Resort
01.2023 - 12.2023
Chef
The Food Factory Confectionery
01.2021 - 12.2023
Sales Representative
Jumia Nigeria
01.2019 - 12.2021
Cook
KD Kitchen
01.2013 - 12.2018
B.Sc. - Tourism Studies
National Open University of Nigeria
Basic Certificate - Hospitality
Lantana College of Hospitality
ND - Science Laboratory Technology
Institute of Management & Technology
WAEC -
Community Secondary School