CHUKS AMARI
Journey Management, Facility Management & Security Professional
Lagos
Summary
Results-driven Security, Journey Management, and Facility Operations professional with 5+ years’ experience across multinational security and logistics environments. Proven track record in fleet monitoring, Surveillance, incident investigation, client relations, and administrative operations. Adept at leveraging technical tools (Milestone, Vehicle Tracking Systems, Spreadsheet) to ensure organizational safety and operational efficiency. Recognized for proactive problem-solving, clear communication, and ensuring safety compliance in high-risk operations.
Overview
4
4
Certifications
10
10
years of professional experience
Work History
Controller – Journey Management & Facility Management
GADAWORLD NIGERIA
01.2025 - Current
- Oversee real-time journey management for 30+ fleet vehicles, achieving 100% driver check-in compliance and zero major safety incidents
- Manage facility operations and coordinate communications between clients, drivers, and control room teams
- Lead vehicle tracking and monitoring using GPS platforms; escalate and resolve route deviations within SLA
- Prepare daily journey risk assessments and post-incident reports for client stakeholders
- Lagos, Nigeria
CCTV Operator / Supervisor
GADAWORLD / APM TERMINALS
01.2024 - 01.2025
- Monitored high-traffic port terminal via CCTV, detecting and documenting 50+ security incidents for investigation.
- Supervised access control protocols, reducing unauthorized entry attempts by 40% through enhanced patrol routines.
- Led a team of operators on surveillance best practices and incident reporting standards.
- Lagos, Nigeria
Administrative Assistant
GB-EXCHANGE
01.2020 - 01.2023
- Managed high-volume corporate correspondence via calls, emails, and instant messaging.
- Acted as the primary liaison for clients, enhancing business relationships and retention.
- Reconciled daily income/expense reports with 99.8% accuracy; flagged discrepancies for resolution.
- Collected client feedback and proposed process improvements that increased satisfaction scores.
- Benin, Nigeria
Relationship Manager & Gym Coach
DEUTSCHMANN HOTEL & SUITES / CITY OF HOPE FITNESS CENTRE
01.2017 - 01.2019
- Strengthened brand loyalty by establishing a robust communication link between the company and its clientele.
- Acted as liaison between management and clients; resolved escalations and conducted satisfaction surveys to drive service improvements.
- Designed and delivered fitness programs for 30+ clients, as a Gym Coach, promoting wellness and member engagement.
- Benin City, Nigeria
Education
National Youth Service Corp. - undefined
Abakaliki-Ebonyi State, Nigeria01-2017
MSc. - Public Health
University of Benin
Benin City, Nigeria08-2026
BSc. - Anatomy
University of Benin
Benin City, Nigeria01-2015
WASSCE - undefined
University Demonstration Secondary School
Benin City01-2009
Skills
Journey Management: Route Planning, Fleet Tracking, Driver Safety, Risk Assessment
Security Operations: CCTV Monitoring, Access Control, Incident Investigation, and Reporting
Facility Management: Site Supervision, Maintenance Coordination, Vendor Liaison
Client Relations: Stakeholder Management, Escalation Handling, Customer Satisfaction
Administrative: Logistics Planning, Reporting & Reconciliation, MS Office Suite
Tools: Vehicle Tracking Systems, CCTV/DVR/NVR, Corel Draw, Web Design, First Aid
Certification
Journey Management, Vehicle tracking/Monitoring (Sicuro) | 2025
References
Available on request
Timeline
Controller – Journey Management & Facility Management
GADAWORLD NIGERIA
01.2025 - Current
CCTV Operator / Supervisor
GADAWORLD / APM TERMINALS
01.2024 - 01.2025
Administrative Assistant
GB-EXCHANGE
01.2020 - 01.2023
Relationship Manager & Gym Coach
DEUTSCHMANN HOTEL & SUITES / CITY OF HOPE FITNESS CENTRE
01.2017 - 01.2019
WASSCE - undefined
University Demonstration Secondary School
BSc. - Anatomy
University of Benin
MSc. - Public Health
University of Benin