SULAIMON HALIYAH
Ojodu Berger,Lagos
Summary
Hospitality professional managing guest arrival flow, confirming reservations, and seating 10+ parties per shift in busy restaurant and lounge environments. Coordinates waitlists, table rotation, and front-of-house communication to keep service moving evenly across the floor. Supports a polished first impression by keeping the host stand, menus, and reception area organized and guest-ready.
Overview
2
2
years of professional experience
Work History
HOSTESS
Quilox Club Victoria Island
09.2024 - 09.2025
- Manage 10-20 of reservations across phone, online, and walk-in requests during busy service periods.
- Greet 20+ guests daily with a warm, professional first point of contact at the host stand.
- Coordinate seating and waitlists accurately, escort guests to tables, and maintain smooth flow during peak hours.
- Assign tables strategically to balance server workloads and support efficient floor coverage.
- Communicate special requests, dietary restrictions, and large-party needs to kitchen staff, servers, and managers.
- Handle guest questions and minor complaints calmly, collecting departure feedback for management follow-up.
- Maintain a clean, organized entrance, host stand, and waiting area throughout each shift.
Waitress
THERM RESTAURANT And Lounge MAGODO
09.2023 - 08.2024
- Resolve 5-10% of guest issues through quick follow-up and clear communication with servers and kitchen staff.
- Handle 10+ guest requests per shift while keeping service moving during busy dining periods.
- Deliver food and beverages promptly and accurately from the kitchen to guests.
- Clear used plates, reset tables, and restock service stations to keep dining areas ready.
- Relay customer requests and allergy alerts between kitchen staff and servers.
- Monitor meal quality so dishes arrive fresh, hot, and presented correctly.
- Coordinate special requests and shift handoffs to support smooth front-of-house service.
Education
Diploma - business administration
08.2026
West African Senior School Certificate Examination (WAEC) -
06.2023
Secondary School Education
Skills
Guest welcome coordination
Reservation management
Waitlist coordination
Table assignment
Guest issue resolution
Complaint handling
Front desk operations
Phone inquiry handling
Shift handoff communication
Area upkeep
Special request coordination
References
On arrival
Timeline
HOSTESS - Quilox Club Victoria Island
09.2024 - 09.2025
Waitress - THERM RESTAURANT And Lounge MAGODO
09.2023 - 08.2024
Lagos state university - Diploma, business administration
Babs fafuwa millenium senior school - West African Senior School Certificate Examination (WAEC),