CHARLES NWOSU
EDMONTPORTHARCOURTON
Summary
Energetic Field Service Engineer with 19-year background performing rotating equipment repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
22
22
years of professional experience
Work History
Field Service Engineer
SOLAR TURBINES
09.2004 - Current
- Performed onsite installation, modification and maintenance of systems and equipment.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Repaired and calibrated systems and equipment post-installation.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed administrative tasks such as maintaining customer service logs and internal service records.
- Maintained tools and equipment, parts inventory and library of machine manuals.
- Scheduled service calls according to customer location and urgency of need.
- Tested equipment performance and demonstrated operation and servicing best practices.
- Identified [Type] problems and potential risks, coordinating appropriate corrective action.
Marketing Executive
FIRST INTERSTATE BANK
03.2003 - 08.2004
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Economics Teacher
NYSC /KINS INTERNATIONAL SECONDARY SCHOOL
01.2002 - 12.2002
- Adapted teaching strategies to remain inclusive to multiple learning styles.
- Recorded grades and developed accountability through bi-weekly progress monitoring.
- Adhered to district policies for effective classroom management techniques.
- Implemented problem- and project-based learning initiative to cover history, government, economics and civics.
- Enhanced academic programs with innovative methodologies and collaboration.
- Exposed students to economic reasoning skills to build perspective and critical thinking skills.
- Planned lessons to reflect group and individual student needs utilizing creative instruction to teach individual roles of citizenship.
Education
HND - Electrical, Electronics Engineering
FEDERAL POLYTECHNIC NEKEDE
OWERRI, NIGERIA01.2022
OND - ELECTRICAL ELECTRONICS
FEDERAL POLYTHECNIC NEKEDE
OWERRI NIGERIA01.2010
Bachelor of Science - Marketing
IMO STATE UNIVERSITY
OWERRI IMO STATE NIGERIA10.2000
Skills
- Training Junior
- Technical Support
- Project Management
- Worksite Supervision
- Scheduled Maintenance
- Mechanical Troubleshooting
- Inventory Management
- Equipment Knowledge
- Customer Service
- Components Assembly
- Equipment Installation and Repair
- Preventive Maintenance
Timeline
Field Service Engineer
SOLAR TURBINES
09.2004 - Current
Marketing Executive
FIRST INTERSTATE BANK
03.2003 - 08.2004
Economics Teacher
NYSC /KINS INTERNATIONAL SECONDARY SCHOOL
01.2002 - 12.2002
HND - Electrical, Electronics Engineering
FEDERAL POLYTECHNIC NEKEDE
OND - ELECTRICAL ELECTRONICS
FEDERAL POLYTHECNIC NEKEDE
Bachelor of Science - Marketing
IMO STATE UNIVERSITY
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