Summary
Overview
Work History
Education
Skills
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Timeline
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Duru  Kevin Chinonso

Duru Kevin Chinonso

Computer And Mobile Phone Technician
Abuja,FCT

Summary

Driven and proficient Computers and Mobile Phones Hardware Technician from Acom Integrated Concept LTD, adept in hardware and software installation and technical troubleshooting. Leveraged expertise in project management and systems administration to enhance organizational productivity, achieving significant improvements in workflow and customer satisfaction. Demonstrated exceptional ability to diagnose and resolve complex technical issues, ensuring compliance with industry standards. Proficient Hardware Technician with strong system repair and debugging skills. Self-motivated and driven to identify opportunities to provide customer support. Offering expert-level Area of expertise knowledge and Number years of experience. Quality-focused Hardware Technician with over Number years of experience in Industry. Skilled in diagnosing and addressing complex hardware issues, including, repairing and maintaining PCs, peripherals, printers and servers. Industrious Hardware Technician with over Number years' experience providing troubleshooting, diagnostic, and repair services in the Industry. Highly skilled in providing customer service and technical support. Results-oriented Job Title with track record of success in resolving technical problems and providing support for wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

8
8
years of professional experience

Work History

Computers Nd Mobile Phones Hardware Technician

Acom Integrated Concept LTD
FCT Abuja Nigeria
09.2016 - Current
  • Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
  • Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
  • Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
  • Diagnosing computer hardware components and peripheral devices.
  • Investigated hardware product issues involving materials and software and devised solutions.
  • Strategically implemented new computer projects and hardware installations to improve workflow for Number employees.
  • Authored detailed functional specifications for development of Type hardware components.
  • Studied and understood technical manuals, procedural documentation and Type guides to maximize benefit of Type technology.
  • Assisted in the successful completion of various IT projects through proficient installation and configuration of new hardware components.
  • Resolved challenging technical issues through methodical troubleshooting steps and root cause analysis techniques applied to faulty hardware components or connections.
  • Ensured compliance with industry standards through regular audits of installed hardware components and configurations.
  • Improved customer satisfaction by providing efficient technical support for hardware-related issues.
  • Reduced downtime by performing timely maintenance on computer hardware systems.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
  • Provided basic end-user troubleshooting and desktop support.
  • Streamlined the troubleshooting process with detailed documentation of hardware problems and resolutions.
  • Managed inventory tracking processes, ensuring accurate records of all purchased and deployed hardware assets within the organization.
  • Collaborated with other departments to identify and solve software issues.
  • Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
  • Analyzed user requirements and developed solutions to meet needs.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Installed, modified, and repaired software and hardware to resolve technical issues.

Education

Bachelor Of Science - Computer Science

National Open University of Nigeria
FCT Abuja Nigeria
01.2023

Skills

Project Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Computers Nd Mobile Phones Hardware Technician

Acom Integrated Concept LTD
09.2016 - Current

Bachelor Of Science - Computer Science

National Open University of Nigeria
Duru Kevin Chinonso Computer And Mobile Phone Technician