DUDUETSANG SELEBOGO
Store Associate
Johannesburg ,Gauteng
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Supervisor Trainee
Mr Price Store
Johannesburg
01.2023 - Current
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Store Associate
Mr Price Store
Johannesburg
07.2019 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Evaluated prices and conducted audits to detect and correct price discrepancies.
- Provided product demonstrations to highlight features, benefits and value.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Maintained tidy and organized store to comply with cleanliness standards.
- Increased sales and customer satisfaction through personalized servicing.
- Located merchandise across various stores to address customer needs.
- Worked with loss prevention in monitoring shopper behavior.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Grade 12 -
Jangjo High School
North West 01.2010 - 12.2012
Primary Health Care - Healthcare
Taletso Tvet College
North West (zeerust) South Africa 02.2014 - 12.2016
Skills
Retail transactions processing
Sales techniques
POS systems
Organization
Sales and marketing
Strategic planning
Creative merchandising
Teambuilding
Written Communication
Planning and Coordination
Attention to Detail
Timeline
Supervisor Trainee
Mr Price Store
01.2023 - Current
Store Associate
Mr Price Store
07.2019 - Current
Primary Health Care - Healthcare
Taletso Tvet College
02.2014 - 12.2016
Grade 12 -
Jangjo High School
01.2010 - 12.2012