Dr.Umar Hassan
Lecturing
Kano,Kano
Summary
Dynamic leader with a proven track record at Kano State Polytechnic, enhancing service quality and driving revenue growth. Expert in project management and fostering community relations, I've developed high-performing teams and implemented innovative strategies to exceed objectives. Skilled in both verbal communication and human resources, my approach boosts productivity and employee engagement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lecturer
Kano State Polytechnic
Kano
12.2017 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
Executive Director
Midrange Biz
Kano State
07.2014 - Current
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Conducted individual research projects to actively contribute to institution's research work.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
- Adapted quickly to shifting educational landscapes during remote learning periods, leveraging digital tools to engage students via virtual platforms while maintaining a high level of academic rigor.
- Coordinated with industry professionals to offer guest lectures, bridging gap between theoretical knowledge and practical application.
- Developed and implemented innovative course materials, significantly increasing student interest in subject matter.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Director
Khadijah Memorial School
Kano State, Nigeria
12.2013 - Current
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Conducted individual research projects to actively contribute to institution's research work.
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
- Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
- Adapted quickly to shifting educational landscapes during remote learning periods, leveraging digital tools to engage students via virtual platforms while maintaining a high level of academic rigor.
- Coordinated with industry professionals to offer guest lectures, bridging gap between theoretical knowledge and practical application.
Branch Manager
First Bank
Nigeria,
12.2000 - 12.2012
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
Master Of Public Policy And Administration - Public Administration
Bayero University, Kano
Kano State, Nigeria 2026
PhD Educational Psychology - Educational Psychology
Bayero University, Kano
Kano State, Nigeria 2020
Bachelor Of Education - Social Sciences Education
Ahmadu Bello University,Zaria
Kaduna State, Nigeria 1998
Gr11 - Teachers College
Government Arabic Teachers College Gwale
Kano State,Nigeria 1991
Master Of Educational Psychology - Educational Psychology
Bayero University Kano
Kano State, Nigeria Skills
Project Management
Documentation
Community Relations
Bottom Line LoanMaster Loan Servicing
Staff Training
Banking
Resourceful nature
Team Player
Strong team-builder
Business development expertise
Approachable
Verbal/written communication
Human resources knowledge
Affiliations
Association of Child and learning psychologists
Neo Educational Psychologists
Counselling Association of Nigeria
Certification
Memberships
Timeline
Memberships
10-2018
Lecturer
Kano State Polytechnic
12.2017 - Current
Executive Director
Midrange Biz
07.2014 - Current
Director
Khadijah Memorial School
12.2013 - Current
Branch Manager
First Bank
12.2000 - 12.2012
Master Of Public Policy And Administration - Public Administration
Bayero University, Kano
PhD Educational Psychology - Educational Psychology
Bayero University, Kano
Bachelor Of Education - Social Sciences Education
Ahmadu Bello University,Zaria
Gr11 - Teachers College
Government Arabic Teachers College Gwale
Master Of Educational Psychology - Educational Psychology
Bayero University Kano