DORIS OCHIE
Dallas,USA
Summary
Compassionate and dedicated individual with a strong passion for helping others. Skilled in providing support to clients of diverse backgrounds with patience, empathy, and professionalism. Over 2 years of experience in customer service and caregiving roles, with proven ability to build trust and ensure client comfort. Seeking an opportunity as a Caregiver, Behavioral Health Technician, or similar support position to make a positive difference in people’s lives.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Virtual Customer Service Representative
Clever Autos
Remote
10.2024 - 08.2025
- Supported customers inquiring about vehicle sales, financing, and availability.
- Guided clients through the online car purchasing process, answering questions about features and pricing.
- Assisted with documentation, scheduling test drives, and coordinating with sales staff.
- Maintained a professional and helpful attitude to ensure high customer satisfaction.
Home Care Assistant
Ambassadors Home Care
Dallas, TX
07.2023 - 09.2024
- Assisted elderly clients with daily living activities including grooming, bathing, and mobility.
- Provided companionship and emotional support to reduce feelings of isolation.
- Helped with medication reminders and accompanied clients to appointments.
- Monitored client progress and communicated updates to supervisors and family members.
Education
High School Diploma -
ILogbo High School
Bachelor of Science - Banking and Finance
University of Nigeria, Nsukka
Skills
- Personal care assistance (meal prep, hygiene, mobility support)
- Companionship and behavioral redirection
- Customer relations and conflict resolution
- Sales support and product knowledge (automotive industry)
- Strong communication and teamwork
- Time management and reliability
- Bilingual: English & Yoruba
Certification
- CPR & First Aid (preferred for caregiver/behavioral tech roles)
- Certified Nursing Assistant (CNA) – in progress
Languages
Bilingual: English & Yoruba
References
- Rasheed Adedoyin Ismaila, Otun, Dr., roisma01@louisville.edu, +1 (502) 996-1075, University of Louisville, Louisville, Kentucky, USA, Department of Comparative Humanities
- Clever, Ugbodu, Mr., Ugbodu007@gmail.com, +1 (702) 449-1973, Clever Autos, Manager
Timeline
Virtual Customer Service Representative
Clever Autos
10.2024 - 08.2025
Home Care Assistant
Ambassadors Home Care
07.2023 - 09.2024
High School Diploma -
ILogbo High School
Bachelor of Science - Banking and Finance
University of Nigeria, Nsukka
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