Reading
DORCAS OLAWUMI
STATISTICS
ABUJA,AMAC
Summary
Personable business professional bringing successful 5-years career in financial roles within fast-paced corporations. Release-planning specialist trained in Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Business Development Manager
WemieStore
Abuja, FCT
2019.01 - Current
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Negotiated, prepared and signed contracts with clients.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Applied strategic negotiation and sales closing skills to bring in [25%] new customers.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Fashion Designer
WemieStitches
Abuja, FCT
2018.06 - Current
- Worked with technical design and product management to provide accurate and complete design packages.
- Developed seasonal merchandise assortment to improve category depth and breadth.
- Supervised two design staffs through product creation and release.
- Developed seasonal and brand style guides to promote organization.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Conduct fashion training yearly.
Customer Service Officer
School Kids
Abuja, FCT
2016.01 - 2016.03
- Resolved concerns with products or services to help with retention and drive sales.
- Promoted company brand and unique offerings through personalized customer service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
- Initiated investigations into complex or sensitive complaints, identifying solutions swiftly and to customer satisfaction.
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
- Completed data entry to record call notes, suggestions and questions.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Home Economics Teacher
St James junior school
Ososgbo, Osun
2014.07 - 2022.08
- Designed functional and attractive displays, activity centers and bulletin boards to create effective learning environment.
- Employed variety of teaching strategies and instructional techniques to meet different aptitudes and interests of students.
- Encouraged active learning by creating lessons and projects to engage problem-solving and creative abilities.
- Maintained regularly scheduled office hours to advise and assist students with homework and assignments.
- Encourage teamwork attitude by engaging the student with group project
- Increases the percentage of pass in the subject in junior WAEC from 20% to 55% by assisting those who needs help after school hour.
Education
Associate of Science - Statistics
Ekiti State University,Ado-Ekiti
Ekiti State 2010.01 - 2014.09
Skills
Key decision making
Verbal and written communication
Business development and planning
Goal-setting
Strategic planning
Relationship building and management
Forecasting ability
Staff Management
Goals and performance
Accomplishments
- Increased yearly revenue by 55% in 2021
- Exceeded quarterly objectives by as much as 10% on a regular basis.
- Supervised team of 2 staff members.
- Resolved product issue through consumer testing.
- Achieved result by completing task with accuracy and efficiency.
Interests
Writing
Researching
Timeline
Business Development Manager
WemieStore
2019.01 - Current
Fashion Designer
WemieStitches
2018.06 - Current
Customer Service Officer
School Kids
2016.01 - 2016.03
Home Economics Teacher
St James junior school
2014.07 - 2022.08
Associate of Science - Statistics
Ekiti State University,Ado-Ekiti
2010.01 - 2014.09