Music
DORATHY CLEMENT
Account Executive
LAGOS,NIGERIA
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
14
14
Certifications
Work History
Account Executive
Total Group(TGR)
Lekki, Lagos
08.2020 - Current
- Work experience includes;- Create project accounts in accounting system and maintain project-related records, including contracts and change orders- Review account totals related to project assets and expenses- Investigate project variances and submit variance reports to management- Report on project accounts to management- Report to management on any opportunities for additional billings- Report to management regarding remaining funding available for projects- Respond to requests for more detail from customers- Close out project accounts upon project completion- Create and submit government reports and tax returns related to projects- Compile information for internal and external auditors, as required- Establish accounting systems and enforce policies and procedures- Process company financial data and run last reconciliations and ensure accuracy throughout financial record.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collected information from clients before securing accounts, verifying payments and special needs.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Communicated between internal and external stakeholders, clients and vendors.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Treasury Officer
Interswitch Group
Victoria Island, Lagos
06.2018 - 05.2019
- Work experience includes;- Petty cash & staff cash advance disbursement- Bank reconciliations- Posting of transactions on the Microsoft dynamics ERP- Cashflow optimization- Purchase of Airtime.
- Drafted weekly treasury reports to support management decision-making needs.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate and current.
- Streamlined month-end closing process to reduce labor costs.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Developed company, program and project budgets and oversaw accounts receivable and payable operations for TGR in yearly revenue
Education
Bachelor's degree - Accounting and Information System
Regent University College of Science And Technology
Accra, Ghana 01.2014 - 01.2017
Skills
Contract Negotiation
Customer Relations
Account management
Written and verbal communication
Customer rapport
Vendor management
Order management
Progress reporting
Goals and performance
Relationship building and management
Customer presentations
Forecast preparation
Operations
Account oversight
Product and service sales
Service management
Certification
Lean Six Sigma Yellow Belt Certification - Interswitch Group
Interests
Travelling
Researching
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Never give in except to convictions of honor and good sense.
Winston Churchill
Timeline
Account Executive
Total Group(TGR)
08.2020 - Current
Treasury Officer
Interswitch Group
06.2018 - 05.2019
Bachelor's degree - Accounting and Information System
Regent University College of Science And Technology
01.2014 - 01.2017