DOOFAN ANNA NEV
Administrative Personnel
Abuja,Maitama
Summary
Organized Administrative Manager with notable experience in office management. Prioritizes projects and multitask effectively to achieve project goals. A detail-oriented team player with strong work ethics.
Optimizing productivity, efficiency and service quality across various organizations. Highly dependable, a reliable support specialist and leader that blends advanced organizational, technical and business acuity. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Manager
PLAYHOUSE DAYCARE
11.2019 - Current
- Trained employees in organization and policy compliance requirements to promote adherence.
- Oversaw office inventory activities by ordering and requisitioning, stocking, and receiving shipments.
- Developed workflow procedures, tracked daily output, and applied changes to enhance staff performance overall.
- Delivered performance reviews, recommending additional training or advancements.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Coordinated customer, vendor, and stakeholder relations for smooth communication flows.
- Each month, prepare payroll documents for sixty workers.
- Managed the director's itinerary and appointments and streamlined scheduling procedures.
- Coordinated office events, seminars, and meetings for staff and clients.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Interviewed, recruited, and onboarded new staff.
- Greeted visitors, employees, and clients politely and professionally for excellent reception service.
Administrative Assistant
GLOBAL PEACE FOUNDATION ABUJA
08.2015 - 01.2019
- Provided administrative assistance to program activities
- Track and record office, staff expenses and reimbursements, and submit monthly accounting reports to the Country Director
- Maintained and updated inventory of office equipment
- Coordinated transportation of official goods and parcels with proper documentation
- Managed the Abuja office, including procuring necessary office supplies and equipment
- Managed relationships with external entities, including visitors, vendors and program partners
- Contacted external service providers and supervised their job delivery
- Maintained and updated 25 employees records
- Helped with organizing meetings and conferences, including preparing letters, securing venues, and making travel, food, and accommodation arrangements.
Consultant
ENHANCING NIGERIAN ADVOCACY FOR A BETTER BUSINESS ENVIRONMENT PHASE II (ENABLE 2)
12.2014 - 10.2017
- Translated sample business and Agriculture programs of ENABLE2 media partners in Hausa to English
- Provided clients with grammatically correct, well-expressed final version of translated text into a word-processed document.
- Managed multiple deadlines across several businesses to meet the dynamic needs of multiple clients.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Organized and analyzed primary and secondary research to understand industry, market, and company trends.
Receptionist
PLAYHOUSE DAYCARE ABUJA
02.2010 - 07.2015
- Maintained confidentiality of information regarding clients and company
- Responded to inquiries from callers seeking information
- Provided clerical support to company employees by copying, printing, and filing documents
- Welcome guest and respond to their inquiries
- Responsible for administration of over 30 staff and 100 children
- Designed, edited and provided quarterly newsletter
- Assisted in planning and organizing school events
- Liaise with suppliers and ensure that payments are made on time.
- Responsible for taking down inventory of new stock and updating records
- Monitored use of school resources and equipment
- Interfaced with parents professionally
- Whenever necessary, update school's website with new content
- Taking minutes of meetings
- Resolved customer problems and complaints
- Kept reception area clean and neat to give visitors positive first impression
Education
BSc. Environmental Science and Resource Management - Environmental Science
National Open University Of Nigeria
Abuja, FC 01.2013 - 03.2020
Leadership and Decision Making/ Team Building Event -
Bright Project Support Services Limited
Abuja, FC 08.2014 - 08.2014
Secondary School Certificate Examination -
Mada Hills Secondary School Akwanga
Nigeria 09.2001 - 07.2004
GED -
Coursera
Online 05.2023 - 05.2023
Skills
Great organizational and planning skills
Microsoft Office Suite
Employee Onboarding
Customer Service Management
Recordkeeping and Reporting
Organization and Multitasking
Team Collaboration
Technical Support
Scheduling and Calendar Management
Personal Information
- Date of Birth: 11/27/YY
- Gender: Female
References
- Mrs Safiya Mohammed, Management Coordinator, Playhouse Daycare, 08063885981
- Mr Kayode Olanorin, Communication Coordinator, The Foundation for Partnership Initiatives in Niger Delta (PIND Foundation), kayode@pindfoundation.org, 08028750010
Timeline
GED -
Coursera
05.2023 - 05.2023
Administrative Manager
PLAYHOUSE DAYCARE
11.2019 - Current
Administrative Assistant
GLOBAL PEACE FOUNDATION ABUJA
08.2015 - 01.2019
Consultant
ENHANCING NIGERIAN ADVOCACY FOR A BETTER BUSINESS ENVIRONMENT PHASE II (ENABLE 2)
12.2014 - 10.2017
Leadership and Decision Making/ Team Building Event -
Bright Project Support Services Limited
08.2014 - 08.2014
BSc. Environmental Science and Resource Management - Environmental Science
National Open University Of Nigeria
01.2013 - 03.2020
Receptionist
PLAYHOUSE DAYCARE ABUJA
02.2010 - 07.2015
Secondary School Certificate Examination -
Mada Hills Secondary School Akwanga
09.2001 - 07.2004