DOOFAN ANNA NEV
Administrative Personnel
Abuja,Maitama
Summary
Organized Administrative Manager with notable experience in office management. Prioritizes projects and multitask effectively to achieve project goals. A detail-oriented team player with strong work ethics.
Optimizing productivity, efficiency and service quality across various organizations. Highly dependable, a reliable support specialist and leader that blends advanced organizational, technical and business acuity. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
Work History
Administrative Manager
PLAYHOUSE DAYCARE
2019.11 - Current
- Trained employees in organization and policy compliance requirements to promote adherence.
- Oversaw office inventory activities by ordering and requisitioning, stocking, and receiving shipments.
- Developed workflow procedures, tracked daily output, and applied changes to enhance staff performance overall.
- Delivered performance reviews, recommending additional training or advancements.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Coordinated customer, vendor, and stakeholder relations for smooth communication flows.
- Each month, prepare payroll documents for sixty workers.
- Managed the director's itinerary and appointments and streamlined scheduling procedures.
- Coordinated office events, seminars, and meetings for staff and clients.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Interviewed, recruited, and onboarded new staff.
- Greeted visitors, employees, and clients politely and professionally for excellent reception service.
Administrative Assistant
GLOBAL PEACE FOUNDATION ABUJA
2015.08 - 2019.01
- Provided administrative assistance to program activities
- Track and record office, staff expenses and reimbursements, and submit monthly accounting reports to the Country Director
- Maintained and updated inventory of office equipment
- Coordinated transportation of official goods and parcels with proper documentation
- Managed the Abuja office, including procuring necessary office supplies and equipment
- Managed relationships with external entities, including visitors, vendors and program partners
- Contacted external service providers and supervised their job delivery
- Maintained and updated 25 employees records
- Helped with organizing meetings and conferences, including preparing letters, securing venues, and making travel, food, and accommodation arrangements.
Consultant
ENHANCING NIGERIAN ADVOCACY FOR A BETTER BUSINESS ENVIRONMENT PHASE II (ENABLE 2)
2014.12 - 2017.10
- Translated sample business and Agriculture programs of ENABLE2 media partners in Hausa to English
- Provided clients with grammatically correct, well-expressed final version of translated text into a word-processed document.
- Managed multiple deadlines across several businesses to meet the dynamic needs of multiple clients.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Organized and analyzed primary and secondary research to understand industry, market, and company trends.
Receptionist
PLAYHOUSE DAYCARE ABUJA
2010.02 - 2015.07
- Maintained confidentiality of information regarding clients and company
- Responded to inquiries from callers seeking information
- Provided clerical support to company employees by copying, printing, and filing documents
- Welcome guest and respond to their inquiries
- Responsible for administration of over 30 staff and 100 children
- Designed, edited and provided quarterly newsletter
- Assisted in planning and organizing school events
- Liaise with suppliers and ensure that payments are made on time.
- Responsible for taking down inventory of new stock and updating records
- Monitored use of school resources and equipment
- Interfaced with parents professionally
- Whenever necessary, update school's website with new content
- Taking minutes of meetings
- Resolved customer problems and complaints
- Kept reception area clean and neat to give visitors positive first impression
Education
BSc. Environmental Science and Resource Management - Environmental Science
National Open University Of Nigeria
Abuja, FC 2013.01 - 2020.03
Leadership and Decision Making/ Team Building Event -
Bright Project Support Services Limited
Abuja, FC 2014.08 - 2014.08
Secondary School Certificate Examination -
Mada Hills Secondary School Akwanga
Nigeria 2001.09 - 2004.07
GED -
Coursera
Online 2023.05 - 2023.05
Skills
Great organizational and planning skills
Microsoft Office Suite
Employee Onboarding
Customer Service Management
Recordkeeping and Reporting
Organization and Multitasking
Team Collaboration
Technical Support
Scheduling and Calendar Management
Personal Information
- Date of Birth: 11/27/YY
- Gender: Female
References
- Mrs Safiya Mohammed, Management Coordinator, Playhouse Daycare, 08063885981
- Mr Kayode Olanorin, Communication Coordinator, The Foundation for Partnership Initiatives in Niger Delta (PIND Foundation), kayode@pindfoundation.org, 08028750010
Timeline
GED -
Coursera
2023.05 - 2023.05
Administrative Manager
PLAYHOUSE DAYCARE
2019.11 - Current
Administrative Assistant
GLOBAL PEACE FOUNDATION ABUJA
2015.08 - 2019.01
Consultant
ENHANCING NIGERIAN ADVOCACY FOR A BETTER BUSINESS ENVIRONMENT PHASE II (ENABLE 2)
2014.12 - 2017.10
Leadership and Decision Making/ Team Building Event -
Bright Project Support Services Limited
2014.08 - 2014.08
BSc. Environmental Science and Resource Management - Environmental Science
National Open University Of Nigeria
2013.01 - 2020.03
Receptionist
PLAYHOUSE DAYCARE ABUJA
2010.02 - 2015.07
Secondary School Certificate Examination -
Mada Hills Secondary School Akwanga
2001.09 - 2004.07