

Results-driven operations manager with a strong history of enhancing port efficiency and customer satisfaction. Led strategic process improvements and problem-solving initiatives while mentoring staff and ensuring compliance with safety regulations. Cultivated a collaborative work environment focused on operational excellence.
Team leadership
Decision-making
Problem-solving
Time management
Team motivation
Staff supervision
Task delegation
Goal setting
Workload management
Conflict resolution
Team building
Operations management
Customer rapport
Policy enforcement
Orientation and training
Employee performance evaluations
Project management
Multitasking and organization
Team collaboration
Strategic thinking
Adaptability and flexibility
Verbal and written communication
Scheduling and planning
Workplace safety compliance
Employee supervision
Coaching and mentoring
Process improvement strategies
Customer service and satisfaction
Team motivation techniques
Reporting and documenting
Computer skills
Organizational skills
Active listening
Work Planning and Prioritization
Professional and courteous
PGD in Health, Environment, Safety and Security