Donald Anyamba

In this role, I teamed up with fellow ambassadors to create content for SKALE, boosting engagement across all social media handles.

Donald's competency at work earned him the extra role of managing SKALE African and International channel, taking questions concerning SKALE as well as building SKALE Network community.

• Maintained energy and enthusiasm in SKALE community.
• Prepare simplified crash course to educate new community members about SKALE Network.

• Developed and implemented unique and engaging activities for Akash Community.
• Moderated community activities and kept the community engaged.

In this full-time role,

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns on their respective platform.
• Responded to customer requests for services and company information.
• Referred customers to Technical Team and followed it up until issues are resolved and customers satisfied.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Provided primary customer support to internal and external customers.

• Created briefs, features and general content articles.
• Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.