DOLAPO JOHN IBUKUN
Relationship Officer
Irolu-Remo,OG
Summary
I am a man with demonstrable emotional stability and team spirit, self-motivated and organized. A fast learner with good capacity to lead change in any assigned or self-initiated duties. I am a person whose usual focus rests on helping to achieve corporate goals.
To Pursue a career in structured educational system, maintain high standard and to help people realize their potential in a motivating and challenging environment, where my skills, knowledge and capabilities can be identified and effectively utilized for the mutual benefits of the organization and me.
Overview
15
15
years of professional experience
5
5
Certifications
Work History
Relationship Officer
Babcock Microfinance BankLTD
ILISHAN REMO
03.2014 - Current
- Promoting the Bank’s Products
- Processing inter bank’s Money Transfers.
- Processing loan facilities for clients.
- Recovering defaulted loans.
- Maintained and built close relationships with customers through regular contact and visits.
- Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
- Streamlined internal processes, implementing innovative solutions that improved efficiency in managing client accounts.
- Developed customized financial plans for clients, incorporating investment, banking, and insurance products that aligned with their goals.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Marketer
Sagamu Microfinance Bank LTD
11.2013 - 03.2014
- Mobilizing customers for the Bank
- Promoting the Bank’s products
- Doing KYC for the customers
- Processing micro loans for the customers
- Recovering the bad loans
- Monitoring the loan usage
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 80%.
- Assisted in development of products and services previously unrepresented in industry to increase shares in new markets 85%.
Cadet In Chief
Federal Road Safety Corps(NYSC)
ILISHAN
07.2012 - 06.2013
English language Tutor
Government Senior Secondary School
07.2012 - 06.2013
- Teaching English Language (SSS1 – SSS3).
- Setting and marking of examination questions.
- Recording of evaluation scores and grading.
- Coordinating students during morning assembly.
Customer Service
Associated Information System Ltd.
09.2010 - 07.2012
Education
HND - Marketing
The Federal Polytechnic
Bida, Niger State02.2012
ND - Business Studies
The Federal Polytechnic
Bida, Niger State08.2007
Pre-ND - undefined
The Federal Polytechnic
Bida, Niger State02.2003
Skills
Equipment management
Accident investigation
Traffic control
Front desk management
First aid training
Vehicle maintenance
Technical support
System troubleshooting
Problem-solving
Interpersonal communication
Customer service
Hardware integration
Customer relationship management
Problem resolution
Certification
-Chartered institute of Bankers of Nigeria (CIBN) December,2023
References
- Adeyeye, Ayodeji Emmanuel, Branch Manager, 08034058294, Wema Bank Plc., Ago-iwoye, Ogun State
- Adeola, Olubukola Daniel, Head of Department, 08033746984, Babcock University, Ilisan-Remo, Computer science Department
Interests
I enjoy meeting people, speaking, impacting and singing
Hobbie
building and installing solar system, farming
Timeline
Relationship Officer
Babcock Microfinance BankLTD
03.2014 - Current
Marketer
Sagamu Microfinance Bank LTD
11.2013 - 03.2014
Cadet In Chief
Federal Road Safety Corps(NYSC)
07.2012 - 06.2013
English language Tutor
Government Senior Secondary School
07.2012 - 06.2013
Customer Service
Associated Information System Ltd.
09.2010 - 07.2012
ND - Business Studies
The Federal Polytechnic
Pre-ND - undefined
The Federal Polytechnic
HND - Marketing
The Federal Polytechnic
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