SDG 4 & 8
Divine Chisom Ukonu
Education and Advocacy Enthusiast
Lagos
Summary
Driven and academically accomplished graduate (CGPA: 4.21) in Animal Science. Entrepreneurial mindset cultivated through early exposure to business. Passionate about advocating for quality education, equitable tech access, and job creation. Committed to contributing to ALX's mission of developing ethical leaders.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
18
18
Certifications
Work History
Learner Community Engagement Coordinator
Sand Technologies
Lagos, Nigeria
06.2023 - Current
- Successfully facilitated the transition of ALX Nigeria's program from fully online to a blended learning model, overseeing the day-to-day operations of hubs/co-learning spaces.
- Managed access to the spaces, guided students on usage, and implemented programs and activities to enhance hybrid and peer-to-peer learning.
- Built strong relationships within the learner community, fostering a supportive environment and contributing to transformative shared experiences.
- Diligently attend to learners' needs, providing guidance and addressing queries to ensure their understanding of tasks and project requirements.
- Spearheaded initiatives, including conducting surveys, to enhance overall performance by implementing strategies derived from insights, and prioritising learner satisfaction.
- Played a pivotal role in the City Operations sub-team, overseeing various aspects such as learner retention, marketing, activation, data operations, fellowship, and customer support, collaborating directly with the General Manager for seamless operations.
Personal Admin Designer
Hunting Park Green
Upwork
09.2022 - 02.2023
- Expertly manage and prioritize incoming emails from various groups, ensuring efficient organization and timely responses.
- Implement a streamlined scheduling system to send scheduled learning digests, utilizing Gmail archives to enhance information sharing.
- Demonstrate strong proficiency in email management and scheduling,
optimizing productivity and communication efficiency.
Data Entry Specialist
Citylitics
Upwork
06.2021 - 02.2023
- Conducted extensive research and successfully attributed State/Province and County/Region information to more than 5,000 provided URLs.
- Expertly extracted and documented over 60,000 capital improvement projects from comprehensive CIP documents.
- Ensured accurate data capture and streamlined processing by meticulously entering project details into a Google Form.
Consulting Intern
Kester Amos Farms
Bayelsa, Nigeria
11.2020 - 12.2021
- Guided clients on pen contructions, feeds, vitamins and suplements needed for successful production.
- Trained clients and assistants on methodologies and daily routines.
- Documented workflow charts, records and job descriptions to guide overall organisational improvements.
- Communicated with staff at all organisational levels to assess current systems.
- Highlighted undetected organisational needs to improve business performance.
Marketing & Sales Assistant
Nodamec Travels Limited
Rivers, Nigeria
06.2020 - 12.2020
- Provided expert guidance to clients regarding available flight options, ensuring a seamless and informed booking experience.
- Successfully managed flight bookings for a substantial client base of over 3,000 individuals, ensuring efficient and reliable travel arrangements.
- Demonstrated meticulous record-keeping and accounting skills, maintaining accurate financial records and submitting daily reports. Additionally, played a pivotal role in expanding the client base by recruiting over 50 new clients.
Teacher (NYSC)
Full Page Nursery and Primary School
Lagos, Nigeria
03.2019 - 03.2020
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Worked with other teachers and administrators to evaluate and revise elementary school programmes.
- Developed programme to work with students and increase interest in higher learning.
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Collected, analysed and tracked data on student progress.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Marketing Assistant
Recare Limited
Rivers, Nigeria
08.2014 - 11.2016
- Collaborated with marketing manager, clients and partners to support marketing strategy development.
- Conducted market research to identify trends and inform strategic marketing decisions.
- Coordinated logistics for trade shows and exhibitions.
Founder
Sure Breakfast
Bayelsa, Nigeria
01.2016 - 10.2016
- Launched a new breakfast solution based on student demand.
- Navigated challenges, adapting to changing market conditions and overcoming obstacles with resilience.
- Optimised daily operations to achieve maximum efficiency and cost-effectiveness.
- Developed comprehensive business plan with market analysis, financial projections and strategic goals.
- Served as mentor and role model for aspiring entrepreneurs, sharing knowledge and expertise.
Sales Assistant
Everyday Emprium
Rivers, Nigeria
07.2012 - 12.2012
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
Sales Assistant
Theodore's Bookshop & Stationary
Rivers, Nigeria
06.2004 - 12.2009
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
Air Force Primary & Secondary School
Rivers, Nigeria 09.1999 - 06.2012
Bachelor of Agriculture - Animal Science
Niger Delta University
Bayelsa, Nigeria 01.2013 - 01.2018
Skills
Community engagement management
Community engagement strategies
Digital community engagement
Community event planning
Proactive learner
Customer engagement strategies
Employee engagement strategies
Adult learners engagement
Community engagement initiatives
Communication
Diligence
Time management
Curiosity
Attention to details
Commitment
Collaboration and Teamwork
Strong Sense of Service
Certification
Google Data Analytics Professional Certificate
Interests
Music, Art & Nature
Timeline
Learner Community Engagement Coordinator
Sand Technologies
06.2023 - Current
Kagglex BIPOC Mentorship Program
03-2023
Google IT Support Professional Certificate
01-2023
Personal Admin Designer
Hunting Park Green
09.2022 - 02.2023
ALX Virtual Assistant Program
08-2022
ALX Software Engineering
06-2022
Meta Social Media Marketing
05-2022
Google UX Design Professional Certificate
02-2022
Google Data Analytics Professional Certificate
12-2021
Data Entry Specialist
Citylitics
06.2021 - 02.2023
Jobberman Soft Skill Training
06-2021
Google Digital Marketing Proffessional Certificate
06-2021
Consulting Intern
Kester Amos Farms
11.2020 - 12.2021
Marketing & Sales Assistant
Nodamec Travels Limited
06.2020 - 12.2020
Project Management Professional 1 & 2
02-2020
Health & Safety at Work
02-2020
Risk Assessment
02-2020
Environmental Awareness
02-2020
Teacher (NYSC)
Full Page Nursery and Primary School
03.2019 - 03.2020
Founder
Sure Breakfast
01.2016 - 10.2016
Marketing Assistant
Recare Limited
08.2014 - 11.2016
Bachelor of Agriculture - Animal Science
Niger Delta University
01.2013 - 01.2018
Sales Assistant
Everyday Emprium
07.2012 - 12.2012
Sales Assistant
Theodore's Bookshop & Stationary
06.2004 - 12.2009
Air Force Primary & Secondary School
09.1999 - 06.2012